Hertz Employee Job Reviews in the United States

"I have worked for Hertz for about 7 months and I have to say that it is the one of the worst companies to work for. The job will wear you down. Low pay for the area I worked at. Overworked, over-stressed and underpaid."

"If you need a job go for it, but I would not stay."

"Nice work environment. You work twice as hard and get little credit when picking up after less intelligent and lazy people. Incentives are given to agents that meet low call time. Nice department that allows you to move around & develop skills."

"I have worked there for 1 and 1/2 years so far, I liked the flexibility and the freedom from micro management."

"I haven't worked for Hertz for too long, but I don't believe that metric based sales is a good working environment. It seems as if the company lacks communication in departments where it should be most important."

"Fairly good compensation, but not worth the effort. If you kill yourself, you will make decent bonuses. Horrible quality of life.... work so many hours, you are exhausted and have time for nothing else in your life. The free car is nice, but you better hope you don't run out of cars at the end of the day."

"The direction of the company is in serious question and upper management is too involved in reporting and data tracking and micro management that it has gotten away from what made it a leader in the rental industry."

"It has been a good experience for me so far. The company has many programs and benefits that you would expect from a large corporation. However, having the right size team seems to always be an issue."

"While working at Hertz, I'd learned a lot from everyone around me - this is what I really enjoyed when I came to work each day. Even though we all worked crazy hours (sometimes over 60 hours per week), I enjoyed the experience very much. The lead consultant was extremely helpful and knowledgeable, I learned a lot from him. The three managers were very cool guys who kept on top of the project until the end. Some challenges arose, but it was a pleasure to get over them with the team."

"I have worked for this company since 2007 and the first 5 years were all filled with very positive experiences. I appreciate all of the training and methods that I have been able to apply to my work with my time at the company. The biggest improvements I could see from this company are better salaries for managers, more employees per site and better customer service centers."

"I have worked at Hertz for 3 years now and it has never been this bad! management doesn't know what to do there's no stability there whatsoever. Not enough employees and is not a loyal company to work for."

"Successfully aligned IT Operations department with PCI and SOX standards."

"High stress, low pay, lots of hours, bad health benefits, high deductible."

What do you like about working at Hertz?

"Nothing only the free car and gas... other than that it was a difficult place to work."

Do you have any tips for others interviewing with this company?

"Don't unless you're going for an hourly position... salaried positions aren't worth it here."

What don't you like about working at Hertz?

"Very little autonomy, advancement difficult, low accountability from other managers, little support, if you need something you have to ask a million different people, high pressure on making sales for things most people cannot afford."

What suggestions do you have for management?

"Get it together, most can't afford what we're pressured to sell! Give more support to lower level managers instead of just saying well you got it."

"This place wears you down fast, so don't stay too long, it'll make you bitter."

What do you like about working at Hertz?

"I like that they are pretty flexible with your schedule."

Do you have any tips for others interviewing with this company?

"Be prepared. If you really like sales and making bonus checks this is the job for you. If you're looking for higher overall pay and movement opportunities, look elsewhere."

What don't you like about working at Hertz?

"They say customer service is one of their main focuses, but that is an outright lie. Their bottom line is the main focus. If a branch is not hitting a certain utilization, they will pull all the cars out of your fleet, which leaves you with very understandable upset customers who are now late because they have no car. I've worked for Hertz for two years, and the past year alone I have had to tell people we're waiting on cars or out of cars for 4 straight months. The whole time I've been reminded that my sales are low and utterly unacceptable, though I am the top performer at the location. Their philosophy neither the customer or employee is right. Money is right."

What suggestions do you have for management?

"I wish management empowered people more. At the smaller location I worked at, it was much more laid back and a much more profitable location. We were having fun and making customers happy. We kept them coming back. At the current location, I can't write in black ink without having to get that decision approved. Everything has to be run up the chain and back down the chain. It's a hassle to have to call every manager over me to approve printing off a $25 coupon for someone who had a bad experience. (Hertz doesn't allow employees to give money back to customers) I feel like if I don't contact that chain of command though, I'll be questioned relentlessly about it by all 4 managers that I have right now. Come on guys, we're all adults, let us do our jobs."

"locations are look like run down shakes in the hood."

What do you like about working at Hertz?

"NOTHING!!!! Little pay for so much work. No appreciation from anyone."

Do you have any tips for others interviewing with this company?

"Keep moving. not worth it at all. unless you can sell your ass off."

What don't you like about working at Hertz?

"Everything! Pay everyone more. You get more money on unemployment then working here."

What suggestions do you have for management?

"Have the bog bosses who wear suits come rent a car! See if they can handle the daily problems."