Comcast Employee Reviews for CAE Video Support Administrator

"Good Benefits, Bad Customer Service Philosophy for internal and external customers"

What do you like about working at Comcast?

"The benefits"

Do you have any tips for others interviewing with this company?

"Find another company to work for, or if you do join them, be on your guard."

What don't you like about working at Comcast?

"Their performance management program is not employee friendly. You must meet your metrics without exception every month, or you will be terminated. I had medical conditions that warranted me using the restroom, and they refused to accommodate me even with Doctor's letters of my condition, this is discriminatory."

What suggestions do you have for management?

"Be human, do not let a computer make the decisions for you, allow your employees to shine and take care of the customer without you handcuffing them by telling them you only have 6 minutes to take care of the customer and don't forget to sell the customer."