Deutsche Bank Employee Reviews for Technical Support Analyst

"Hello, I would like to be considered for this position because I feel it is aligned with my future objectives. You see, I started in cash handling supporting tellers and bank employees with bank operational task acting as an elevated personal for executing certain transactions. Over the years I moved into technical troubleshooting providing support, monitoring, and troubleshooting of issues across all lines of business. This is one of the reasons I am completing my master's in Information technology because I feel that the future of banking is moving in a direction that will require more action in the digital space drawing insight used in decisions. The experience I have gained in the financial sector have developed a well-rounded set of skills built on client service support and technical troubleshooting. My interest and background in data and finance will make me a quick learner in any risk-sensitive environment. I have experience in delivering personal client service support for financial products to a large variety of vendors in a fast pace environment while adhering to current compliance and regulatory processes. At my most recent employers, this was delivered in the form of application support to an Ultra-Low Latency trading algo applications and various trading products. I provided functional and technical assistants with trade execution & processing/booking which involved communicating with multiple departments on a global scale. When it comes to supporting our client’s needs, conflicting time zones did not deter efficiency or commitment to quality and excellent client service. My willingness to engage with other teams when needed in order to proactively resolve client issues has no bounds. As a Client Service Analyst, my responsibilities involved but were not limited to, providing instructions to bank employees regarding operational/regulatory procedures ensuring compliance with all regulations and current policies. I have gained formal training in UNI"