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Working at Paychex in Rochester, NY: 15 Employee Job Reviews by Real Employee working in Rochester, NY Area

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On average, employees in Rochester, NY at Paychex give their company a 2.7 rating out of 5.0 based on 15, whereas overall Average Rating of Paychex is 3.8 out of 5.0 based on 106 Paychex Review Ratings. The happiest Paychex employees in Rochester, NY are Oracle Database Engineers submitting an average rating of 4.8 and Sales Representatives with a rating of 3.9.

22%
44%
25%
8%
0%
3.8
Average Rating
(based on 72 Paychex Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.1
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.5
Support You Get
3.8
Way You Work
3.9
Work Setting
3.9
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Working at Paychex in Rochester, NY: 15 Employee Reviews

Paychex Employee

"I've been with this company for years and have seen a decline in morale due to poor management, low salaries, very difficult to move around in the company or move up, and bad communication. Salaries are not competitive, and if you want to get a higher increase than what is "allowed" it pulls the funds from the rest of the team's salaries. Lack of communication from senior leaders especially when there are significant changes. Training for certain teams is also poor. The main perk was work from home option which has now been rescinded without notice or instructions on returning to the office. Seems like their goal is to weed out talent."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Sales Representative

"I’ve been with Paychex for over 4 years and while they are a great company to work for, I have done all I can do in my position. They are not hiring new managers or allowing people to move up because they are comfortable with the people they have so I am looking for something else where I can move up in a new company and show them what I can do."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.8
Paychex (106)

4.3 Highest Rated in this Industry is Marcum (6)
3.0 Lowest Rated in this Industry is Crowe Horwath (21)
3.8 Average of All Companies in this Industry (3,388)
Sales Representative

"Many things I would change but also many positives to it too."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Oracle Database Engineer

"i had the best experience with paychex's"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Specialist

"I love my job here at Paychex, not only I get to help people every single day but I also have a wonderful team that supports me. I get paid fairly for my work and have an ability to not only help out other teams and gain experience but to move up in the company as well."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Paychex Employee

"Strong company culture and emphasis on values. Great place to begin one’s career."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Paychex Employee

"I've worked there for 3.5 years and it is a great place to work. The benefits are good and the people are good. There is plenty of opportunity to move up and a healthy work environment."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Capacity Planning and Performance Assurance

"Great products and company vision"

What do you like about working at Paychex?

"Great products and vision from the CEO help to drive the goals"

What don't you like about working at Paychex?

"Employee development and training after the first year of hire was lacking"

What suggestions do you have for management?

"Provide more employee development and training other than new hires"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Software Test Engineer

What do you like about working at Paychex?

"Very green company, and the product they were producing was good."

Do you have any tips for others interviewing with this company?

"Pretty much just know your stuff. If you are being hired as a software developer just be able to answer simple programming questions."

What don't you like about working at Paychex?

"Everybody sort of kept to themselves. Nobody took any effort to know me while I was working there."

What suggestions do you have for management?

"None, there was nothing wrong with the management. The management was a hands off management."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Senior Delphi Programmer

"Good but frustrating. Can't fix bugs unless prioritized."

What do you like about working at Paychex?

"Peopleare easy to work with. Coworkers are approachable and willing to help you get your task information."

Do you have any tips for others interviewing with this company?

"Dress is business casual. Don't expect too much. You will meet at least one manager."

What don't you like about working at Paychex?

"The VPs get millions of dollars in stock gifts that they sell the same day. Yet the employees (who are the company and you should put your money into what makes the company) make less money than the people at Jiffy Lube and have to wait for 5 years for the 100 shares of stock options at a high purchase cost to become vested. If you don't supervise someone, you barely make a living regardless of skill, experience or work performed."

What suggestions do you have for management?

"Share the wealth. Stock gifts should be spread equally. If you (The VPs and Directors) get X shares as gifts, EVERYONE gets X shares. They did the work. You just sit there and go go what happened today with this or that project"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Data Warehouse Developer
Person You Work For 4.4 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.7 / 5
Company Culture 3.1 / 5 Way You Work 4 / 5
Developer

"The work given is very minimal and not interesting, I have done relatively nothing the past year I've been there."

IT Support Representative

"Fantastic Career and workplace environment - they really take care of you and appreciate you at Paychex"

What do you like about working at Paychex?

"Variety on the job, great environment, great Management team, great career builder"

Do you have any tips for others interviewing with this company?

"Be honest and ready to work and open to learn what you don't know"

Build Coordinator

"The best place in IT to work in the Upstate New York area."

What do you like about working at Paychex?

"The people, the environment, and the job security."

Do you have any tips for others interviewing with this company?

"Know your math and have good coding skills - there will be a test!"

What don't you like about working at Paychex?

"Sometimes it can be a sweat shop too many people make it a 24/7 operation."

What suggestions do you have for management?

"An understanding that people have personal lives and to not put pressure on people to work after hours."

Paychex Employee

"Good place to work."

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