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Pearson Employee Reviews for Customer Service Representative

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Customer Service Representatives at Pearson give their company a 4.8 out of 5.0, while the average rating for Pearson is 3.9, making them 21% happier than every other employee at Pearson and 23% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.8
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Bloomington, MN

"Great company to work for"

What do you like about working at Pearson?

"The work environment and the ability of the people to get results when needed"

Do you have any tips for others interviewing with this company?

"be honest and have the best work ethics - the company thrive on a very honest work environment."

What don't you like about working at Pearson?

"The selection process for promotions and growth within the company is a bit confusing."

What suggestions do you have for management?

"Evaluate the selection process for growth within the company will be a lot better"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

"A good company to work for."

Customer Service Representative
in Lawrence, KS

"This review was a good idea and was needed in a very good way."

What do you like about working at Pearson?

"I liked dealing with people, and helping them as much as I could. The last 6 months I was employed their, I was an assistant in the training classes for new employees."

What don't you like about working at Pearson?

"They switched us around to much, and was never in one spot longer than 3 months. Their point system needs to be updated."

What suggestions do you have for management?

"I would suggest to closely watch there supervisors with their employees. Some supervisors were not very easy to work with."

Average Pearson Attributes by Customer Service Representative

Company Culture
5
Growth Opportunities
4
People You Work With
5
Person You Work For
5
Rewards You Receive
5
Support You Get
5
Way You Work
5
Work Setting
4
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