Working at PetSmart in Phoenix, AZ: 15 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

"I was fortunate to become employed by PetSmart in a wonderful role that I had successfully completed in other companies in the past. The culture was fantastic; relaxed yet professional as individuals held themselves with great respect. Nice corporate campus and many amenities and events. However, my specific situation with my direct manager, we initially were very well balanced and worked well together. Once the larger team fell behind schedule, our relationship became poor and he made it clear to me that we would never see eye-to-eye. My immediate organization developed into a clique and you were either loved or hated. I was scape-goated with poor justification and multiple factors out of my control. Once released, I found out that the organization was re-organized and barely kept their heads above water. I have sorrow for anyone who is wrongly punished for other teams short-comings."

"I've worked for Petsmart since 2001 and It was a good organization to work for. The culture was tailored around associates by making feel a sense of belonging. The company expectations were clear and it was the associate's responsibility to make sure they lived by those expectations and meet standards. PetSmart was a good company to work for but growth opportunities were not inclusive to all based on qualifications that's why I'm looking for a company that has to cherish their associates' growth and development seriously and by reading Jobot company's reviews, I believe I will fit in good and make an immediate impact."

"I've worked for Petsmart for 7 years. The company had gone through a LOT of changes over the last 5 years. Things are getting better, but there are still some parts of the company that are still following the old leadership ways. The culture is starting to make a turnaround but it is not felt in all areas."

"Great company and work ethics. All the cutting edge tools and technologies are being leveraged there"

"PetSmart is one of the greatest places I have ever worked for. The level of CARE they give their employees is amazing. I've never seen mid-level to top executives care so much about associates in all of my career. All my coworkers are happy to come to work and we never stop caring for everyone."

"Nice to work here. Pet Smart has a good work environment."

"I have worked for Petsmart for around nine to ten months now. Personally, I find my job is difficult simply because no one there is really supportive of my position and my work area, other than my support manager that is currently there. Great associates though, good for a first job!"

"Petsmart is an awesome company with high moral and great culture! I would highly recommend."

"I've been working at PetSmart for several months now. There are so many problems! One of the managers is what we call a turn-key. This specific manager will turn the manager key at the register for anything. Even if I am aware of a scam, and call this manager over, they will approve the return anyways. It is very hard to move up in the company. I know employees whom have been with the company for several years and haven't been promoted. For me, it is a temporary job."

"I have been employed at PetSmart for over 2 years, and it has been a great experience. I just wish there was the ability to advance in my field and not feel boxed in to a limited career."

"I hate this company."

What do you like about working at PetSmart?

"I like seeing the dogs and other pets, and helping pet parents with things they need and making their day."

Do you have any tips for others interviewing with this company?

"Be careful who and where you go. Research everything. Take in a store visit. Talk to current associates and ex-associates before applying."

What don't you like about working at PetSmart?

"People there gossip and cause drama. The management also does the same thing. If they have a favorite then the associate will do fine, but if they hate you, you're screwed. Most associates have gotten canned for stupid reasons, not legitimate. Some quit because they weren't going up in the company and dealt with drama. I have been with the company for a year and I got denied a raise and a promotion, and I get disrespected every day just being there. I'm thankful I have a job but this job is the worst one ever. Tip: be careful where you work for and who. The people treat employees like second class citizens, like dirt. The store is always behind products that are hardly ever there, and customers complain because their items are out of stock, and the associates are rude."

What suggestions do you have for management?

"Clean house and respect everyone equally and make the associates want to come and have fun at work."

What do you like about working at PetSmart?

"I liked the animals and a lot of the customers."

Do you have any tips for others interviewing with this company?

"Do not work there because you will regret it a lot."

What don't you like about working at PetSmart?

"I didn't enjoy how I was treated and how much time it took up."

What suggestions do you have for management?

"I would care about what other people said and not just what I wanted."

"Excellent learning experience, with a chance to grow and do good work."

What do you like about working at PetSmart?

"I like the chance to work in the Northeast, and to expand my knowledge supervising architects and engineers."

Do you have any tips for others interviewing with this company?

"Be yourself. While it can be a constraining place - so can any large corporation. Put your best foot forward."

What don't you like about working at PetSmart?

"I don't like the weird actions taken by corporate management, and the problems caused by the distribution management side of the company."

What suggestions do you have for management?

"Get a more stable and knowledgeable team in place on the distribution side."

"I worked as a contractor at PetSmart, but the employees seemed relatively happy."