On average, employees in Westerly, RI at PetSmart give their company a 1.9 rating out of 5.0 based on 1, whereas overall Average Rating of PetSmart is 3.2 out of 5.0 based on 106 PetSmart Review Ratings. The happiest PetSmart employees in Westerly, RI are Anonymous Employees submitting an average rating of 3.2.
"I have been working for petsmart for 9 months today. The experience has been less than welcoming. Don't expect help with associate issues. Training is atrocious because they are all packed on an IPAD instead of expert hands on. It's clicky and toxic. My job is in jeopardy due to a dispute with upper management. Over worked and over stressed. If you don't fit in expect to be looking for a new job. They use good workers and praise the lazy ones as long as you are part of their group. I've worked many customer service jobs and this one has to be the worst experience I've had. Zero accountability numerous call outs with no recourse expect that the people who do show up get screwed. Management is manipulative and sneaky. Don't speak up or stand out because you'll be exed out and forced to seek other employment due to the uncomfortable atmosphere. If they can't fire you they will find a way to make you not want to be there. Since I started working there it's been one issue after another because I come from a working background while this place seems to enjoy the coziness of not being pushed to work. Their store ratings is not because of management but the lower level employees who have to soften the experience and apologize for their experience. I'd tell anyone to think twice before applying because now that I know how it works there I am realizing I do not fit in or belong and regret leaving a job I was with for 4 and half years to come to this kindergarten playground."
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