Working at Spectrum in Charlotte, NC: 16 Employee Job Reviews by Real Employee working in Charlotte, NC Area

"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."

"I have been with Time Warner Cable for 10 years. I started at residential for 5 years and next moved to business class."

"Time Warner has been a great company to work for during my tenure."

"I have now been at Time Warner Cable for three months. The job position I am currently working in turned out to not be a technical position, and is not taking me where I want to go with my career. My current position is as an incident manager. I get notification of an issue, bring together the correct teams to resolve the issue, manage the phone bridge/web conference for the issue, and transcribe all of the events of the bridge in the web conference."

"The benefits are good and, while progress is rarely swift, it is possible to move up within the company. The climate is frustrating in that it is incredibly political and decision-making is frequently more about self-improvement than the good of the company/customer. The corporation does a poor job assessing ROI on Capex/Opex spending and often overspends in areas with little/no return, while grossly neglecting those that could make/save the most."

"Worked in the company from 2012 Sep to 2013 Sep as part of Cognizant, and it's an amazing place to work with great work life balance."

"Unethical, micro-managing senior management."

What do you like about working at Spectrum?

"Free cable, regular paycheck, always learning something new, some of the people."

Do you have any tips for others interviewing with this company?

"Don't bother- you will be miserable if you get hired into the training team."

What don't you like about working at Spectrum?

"Unethical, micro-managing senior management. ALWAYS playing catch-up with competitors. Ethics committee is run by HR - distinct conflict of interest."

What suggestions do you have for management?

"Focus more on the customer experience. Separate Ethics from Legal. Don't micro-manage your people. Listen to good ideas. Rules should apply to EVERYONE. Not just everyone below director. Be forthcoming in your plans. Look out for your employees."

"I enjoyed my time there."

What do you like about working at Spectrum?

"I enjoyed the technology and the freedom that was given to get the job done."

Do you have any tips for others interviewing with this company?

"My tip, would be to be yourself when interviewing with this company."

What don't you like about working at Spectrum?

"I did not enjoy working in the rain while working for this company."

What suggestions do you have for management?

"I would suggest to management to find small ways to reward their staff."

"I love my boss, but the job needs more structure."

"Don't work here if you are minority."

What do you like about working at Spectrum?

"Nothing. my boss is a racist in my opinion. They handed out t-shirts with monkeys on them on the floor. 90% of the agents on the floor are African American."

Do you have any tips for others interviewing with this company?

"Pass this company up... they are still in the Middle Ages."

What don't you like about working at Spectrum?

"I think this company has the most deep seeded Southern tea party type racist anti president management I've ever seen. None will ever come out, say to your face that they don't want you in the management business, it's the kind of slavery that no one is marching to Selma about. its the new slavery. All the work force is minorities but all the management is white, just go look at the 2010 investor guidebook on the website, it has all the management as white and all the employees as African American. Equal opportunity employer, I don't think so. Jobs are created and picked for favorites, white managers have offices, black managers have cubicles. It's open racism but no one can touch them. Some VPs in Columbia walk around with monkey suits as jokes. I swear there is a picture out there somewhere, if you have it, post it please."

What suggestions do you have for management?

"Please wake up and get over the Civil War and South shall rise again, all this talk about this is Christian country and hate for the president. This is not the way a big company like you should be doing business."

"Only if you REALLY need the $."

What do you like about working at Spectrum?

"Bonus every pay period."

Do you have any tips for others interviewing with this company?

"Great company."

What don't you like about working at Spectrum?

"Job phased the department I worked in phased moved to texas"

What suggestions do you have for management?

"Great management team."

"Busy Busy Busy."

What do you like about working at Spectrum?

"Great engineers, great low level management, good learning experience."

Do you have any tips for others interviewing with this company?

"Very professional, no nonsense approach to everything."

What don't you like about working at Spectrum?

"Engineers held back by upper management."

What suggestions do you have for management?

"Appreciate who keeps Time Warner Corporate offices running."