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Toys R Us Employee Reviews for Sales Associate

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Sales Associates at Toys R Us give their company a 3.6 out of 5.0, while the average rating for Toys R Us is 3.7, making them 3% less happy than every other employee at Toys R Us and just as happy as every other Sales Associate on CareerBliss - the happiest Sales Associates work for University of Georgia.

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56%
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3.6
Average Rating
(based on 9 Sales Associate Review Ratings)
Sales Associate
in Brooklyn, NY

"I've worked for Toys R Us for several months, and overall I found the Toys R Us I work for to be very disrespectful to their employees and their customers. They teach you to believe that the customer is always right, only to call the customers themselves slurs behind their backs. A very unprofessional and sometimes unsafe working environment."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Sales Associate
in Totowa, NJ

"My experience at Toys R Us was interesting, challenging, and fun when working with others."

What do you like about working at Toys R Us?

"I like having colleagues and managers around my age to work with."

Do you have any tips for others interviewing with this company?

"Have a strong desire to work with PHP development and a desire to work in a group setting."

What don't you like about working at Toys R Us?

"I don't like the lack of organization, proper maintenance, and not planning ahead."

What suggestions do you have for management?

"Properly organize the stock room's items and maintain the store's shelf tags."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Average Sales Associate Ratings in the Past 4 Years

Year Salary
2011 $4
2012 $3
2014 $2
Sales Associate
in Riverside, CA

"The experience at Toys R Us was rewarding."

What do you like about working at Toys R Us?

"I like the some of the people I work with. I also like that I could use my problem solving skills to get the task done."

Do you have any tips for others interviewing with this company?

"Just come to the interview looking respectable. So many decisions are based on the way the person looks."

What don't you like about working at Toys R Us?

"Well, I didn't like how Toys R Us treated their employees. The employees were always looked down upon and never thanked if the company did well."

What suggestions do you have for management?

"I would suggest that they do the best they can to make it a joy to work there. If the employees are happy, then they work harder. But, don't go too out of their way to make the employees happy, because then they will step all over the management team."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Sales Associate

"It was a good job at Toys R Us."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4.5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Toys R Us Attributes by Sales Associate

Company Culture
3.4
Growth Opportunities
2.7
People You Work With
4.2
Person You Work For
4.2
Rewards You Receive
3.5
Support You Get
3.2
Way You Work
3.9
Work Setting
3.7
Sales Associate
Person You Work For 2.9 / 5 People You Work With 3.6 / 5 Work Setting 3.5 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 3 / 5
Company Culture 3.7 / 5 Way You Work 3.5 / 5
Sales Associate
Person You Work For 4.3 / 5 People You Work With 4.5 / 5 Work Setting 4.1 / 5
Support You Get 4.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.5 / 5
Company Culture 2.7 / 5 Way You Work 5 / 5
Sales Associate
in Altoona, PA
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4.5 / 5 Way You Work 4.5 / 5
Sales Associate
in Tucson, AZ
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 2.9 / 5
Company Culture 2.9 / 5 Way You Work 3.8 / 5
Sales Associate

"Not the best but still worth the effort."

Sales Associate

What do you like about working at Toys R Us?

"I like helping customers and having some fun during non seasonal times, and you usually just do the same tasks over and over and over again."

Do you have any tips for others interviewing with this company?

"They make you sell a toy... just say what the item is, what age group it is for, what it does, and if it needs batteries!!!!! I also had to build something out of Legos. I made a bear. It is a group interview, but you still have to tell everyone about yourself. They tell you about dress code, the sucky pay, and what your responsibilities will be. If you go for an interview during Christmas season, they basically will hire you no matter what (as long as you pass a background check). Trying to stay on after season is very difficult though. There is lots of competition, but if you work hard, DON'T CALL OUT, stay later if they ask, and keep quiet (but be friendly), then you will have a better chance at staying. Then you can talk all you want :)"

What don't you like about working at Toys R Us?

"I don't like getting yelled at because you don't get enough rewards sign ups. The discount sucks, and hours suck right after Christmas and then during the summer. The sapphires and printers NEVER work. Whoever is the newest cashier stays on register the whole time while the person at customer service gets to text/goof off. BLACK FRIDAY! You get a 25 cent raise every year you are there if you are good. Seasonal people usually make more than non-seasonal."

What suggestions do you have for management?

"Make sure people know what they are doing, because they could be doing it wrong, but not know it because they never get told. Praise members more for the rewards cards/bpps/credit cards. Make sure the cashiers stay at registers and not all huddle at the service desk - customers get confused and whoever stays at the register gets all the customers going to them, which isn't fair."

Person You Work For 4.9 / 5 People You Work With 3.5 / 5 Work Setting 5 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 2.7 / 5
Company Culture 3.5 / 5 Way You Work 4.3 / 5
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