Working at US Bank in Aurora, CO: 1 Employee Job Reviews by Real Employee working in Aurora, CO Area

"They hire uneducated folks for manager (supervisor) or operation managers. They know nothing of how the credit card world works and yet only base your performance on a system that is absolutely bs. Everything is determined by their casper system from fees, disputes & fraud. Those dispute specialist don’t even exist! And you wonder why so many angry customers call in angry? They also fire you if you hang up on a abusive customer and won’t allow you to internally transfer call. The internal numbers are all a mess. None of them actually connect the customers to the right department. The list can keep going how bad this company is and on top of that pay is horrible. High turnover rate bc of horrible micro management."