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Working at American Express in Salt Lake City, UT: 15 Employee Job Reviews by Real Employee working in Salt Lake City, UT Area

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On average, employees in Salt Lake City, UT at American Express give their company a 2.7 rating out of 5.0 based on 15, whereas overall Average Rating of American Express is 4.1 out of 5.0 based on 685 American Express Review Ratings. The happiest American Express employees in Salt Lake City, UT are QA Analysts submitting an average rating of 4.9 and Anonymous Employees with a rating of 3.9.

36%
46%
15%
3%
1%
4.1
Average Rating
(based on 468 American Express Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
4.0
Support You Get
4.1
Way You Work
4.2
Work Setting
4.2
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"American Express is an employer that focuses not just on the end results, but also on how the outcomes were achieved. They set the standard for leadership and are positioning themselves well for the future."
Posted 3 years ago in New York City, NY

Working at American Express in Salt Lake City, UT: 15 Employee Reviews

American Express Employee

"I've worked at American Express for over 10 years and on the whole it has been a very positive experience. The leadership in particular is very good at the company, every leader I've had has been a positive influence and helped me in my career. Generous paid time off, good benefits, and competitive pay. Positive company culture over all."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
QA Analyst

"I have worked for American Express for 1 and half year."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.1
American Express (685)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Business Systems Analyst

"The company is great. I used work for American Express as Business Analyst through Volt as contractor. It was a great experience."

Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4.3 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.3 / 5 Way You Work 4.3 / 5
Fraud Analyst

What do you like about working at American Express?

"IT was a well established company with a lot of benefits to offer."

Do you have any tips for others interviewing with this company?

"I would suggest to research the position you are applying for as there are a wide range of positions within that company."

What don't you like about working at American Express?

"The commute to work was a little far from my home."

What suggestions do you have for management?

"I think Management did a good job personalizing themselves with the employees."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Manager
Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative

What do you like about working at American Express?

"They really want to help you reach your full potential and take care of you as an employee."

Do you have any tips for others interviewing with this company?

"Be confident and make sure to be very clear about your skills and what you can bring to the table."

What don't you like about working at American Express?

"Starting out at the bottom has made it hard to get to a position that I actually enjoy being in."

What suggestions do you have for management?

"Nothing. I think the company has a great strategy to help you succeed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Financial Analyst

"A good company to work for."

Person You Work For 4.3 / 5 People You Work With 4.5 / 5 Work Setting 4.4 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 2 / 5
Company Culture 4.6 / 5 Way You Work 3.9 / 5
Compliance Analyst

"I liked the work I did but promotions were based on popularity rather than merits."

Work Setting 3.9 / 5 Support You Get 4 / 5 Rewards You Receive 3.2 / 5
Growth Opportunities 3 / 5 Company Culture 3.6 / 5 Way You Work 4.3 / 5
Risk Manager

"I love the diversity of opportunities and people within American Express."

Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Business Systems Analyst
Person You Work For 4 / 5 People You Work With 4.5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4.5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Industrial Engineer

"Great place for women facing the glass ceiling......not so great for men in management."

What do you like about working at American Express?

"It was close to home and great until management changed."

Do you have any tips for others interviewing with this company?

"Beware of the women in powereful positions."

What don't you like about working at American Express?

"When management changed to a person with a personal agenda it no longer was a fun place to work."

What suggestions do you have for management?

"Stop the prejudice against men."

Business Systems Analyst

"American Express was a mix of plusses and minuses."

What do you like about working at American Express?

"There were a lot of interesting issues and opportunities for improving your skill sets, depending on the work load."

Do you have any tips for others interviewing with this company?

"Not all areas of the company are the same. There are diverse climates as there are business products and locations."

What don't you like about working at American Express?

"It was a quagmire of political and meritocratic maneuvering for position and advancement."

What suggestions do you have for management?

"Be a leader, not a bureaucrat."

Team Leader

"A very good company."

What do you like about working at American Express?

"Very employee friendly."

Do you have any tips for others interviewing with this company?

"Good place."

What don't you like about working at American Express?

"Moves very quickly from one improvement plan to another."

What suggestions do you have for management?

"Create a more frequent, open feedback process without relying on the formal surveys for process and team improvements."

Programmer Analyst

"A great place with great people."

Travel Consultant

What do you like about working at American Express?

"Freedom to do my job and the various calls from clients going many different places."

What don't you like about working at American Express?

"Like all other corporations, sometimes all the goals were a little hard to come by."

What suggestions do you have for management?

"If the TA's are the bread and butter of the company...listen to their needs more."

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