Working at Goodwill in Ocean Springs, MS: 1 Employee Job Reviews by Real Employee working in Ocean Springs, MS Area

"Management emphasis the companies principals and oversaw a daily review of those principals in every single morning meeting .Now for the bad news. Never have I worked for a company that functioned on the complete opposite in their daily operations. Management constantly spoke down to every employee. When problems arose and associates consulted with management the outcome was a utter disaster. Management isolated themselves from customers and associates. Store Management's reluctance to speak to irritated customers was frustrating. Even when associates solved situations with customer the store manage failed to recognize the effort of associates and criticized the customer and the employee. Damned if you do and damned if you don't. Complains of management to human resources fell up deaf ears. I feel like the way the head of human resources addressed my concerns wee very unprofessional and condescending. I was now the "problem." If that was bad enough corporate response was even worst. After numerous emails and phone calls never returned from the corporate office I had enough. The image of this non profit /charity has been forever tarnished. Everyone at this location was so intimidated by management the morale and work environment was horrific. The only goal of management was sales bonuses . Squeezing out as much profit from customers and productivity from associates was the only constant concern of this corporation. Reaching sales numbers by any means canceled out every single one of the principles this company claimed to abide by and execute."