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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Working at Spectrum in Garden Grove, CA: 3 Employee Job Reviews by Real Employee working in Garden Grove, CA Area

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On average, employees in Garden Grove, CA at Spectrum give their company a 1.5 rating out of 5.0 based on 3, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Garden Grove, CA are Dispatch Supervisors submitting an average rating of 4.0 and Inbound Sales Agents with a rating of 3.0.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Product Support Specialist
"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC

Working at Spectrum in Garden Grove, CA: 3 Employee Reviews

Dispatch Supervisor
in Garden Grove, CA

What do you like about working at Spectrum?

"Working in a fast paced technology company allowed me to learn more about the changing technological advancements made. Using analytical skills to determine staffing needs as well as same day availability."

Do you have any tips for others interviewing with this company?

"Change, multitasking, and analytical thinking is a strong must for this position."

What don't you like about working at Spectrum?

"There was limited availability for growth and development within the company."

What suggestions do you have for management?

"To come up with programs that encourage growth and development."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Inbound Sales Agent
in Garden Grove, CA

"DON'T DO TIME WARNER CABLE, YOU WILL REGRET IT FOREVER!!!"

What do you like about working at Spectrum?

"NOTHING. Free services were nice while they lasted."

Do you have any tips for others interviewing with this company?

"Don't do it. Find something else. It is a dishonest company that doesn't care and only looks out for the management and supervisors. Good luck..."

What don't you like about working at Spectrum?

"Time Warner Cable was an evil and hurtful company. They created a policy that never existed and terminated many top sales employees to cut overhead due to the company losing so much money. They lied, and fought against any of the employees receiving unemployment benefits when they were the ones who were dishonest from the beginning. DO NOT CHANCE YOUR LIFE BEING HELL. IT'S BETTER TO BE POOR AND HOMELESS THAN WORK FOR TIME WARNER CABLE."

What suggestions do you have for management?

"Stop doing everything because they want to get paid big money and keep their job. Be real with the employees and don't hide policies and procedures and try to use it against the ones that keep Time Warner Cable running. I hope your conscience eats you up and honesty comes back to you."

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Construction Supervisor
in Garden Grove, CA

What do you like about working at Spectrum?

"The challenge."

What don't you like about working at Spectrum?

"The 12 to 14 hour days on salary."

What suggestions do you have for management?

"When restructuring, consider offering other deartment positions prior to laying off people."

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