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UPS Employee Reviews for Customer Service Representative

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Customer Service Representatives at UPS give their company a 4.8 out of 5.0, while the average rating for UPS is 3.8, making them 23% happier than every other employee at UPS and 23% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.8
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Salt Lake City, UT

"I enjoyed working for United Parcel Service."

Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.7 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Representative
in Phila, PA

What do you like about working at UPS?

"It was okay money for a part-time job."

What don't you like about working at UPS?

"I didn't like the hours."

Customer Service Representative

What do you like about working at UPS?

"I like the environment with the other areas."

What don't you like about working at UPS?

"They don't have the opportunity to scale."

What suggestions do you have for management?

"Managers should give training frequently."

Customer Service Representative

What do you like about working at UPS?

"The benefits and salary at UPS were okay."

Do you have any tips for others interviewing with this company?

"Come in and just be ready to work."

What don't you like about working at UPS?

"I didn't like the promotion ranking."

What suggestions do you have for management?

"I would suggest better management skills."

Average UPS Attributes by Customer Service Representative

Company Culture
4.8
Growth Opportunities
4.8
People You Work With
4.8
Person You Work For
4.8
Rewards You Receive
4.9
Support You Get
4.8
Way You Work
4.9
Work Setting
4.7
Customer Service Representative

What do you like about working at UPS?

"I like all the new people I meet in this position."

What don't you like about working at UPS?

"I didn't like the really late hours at UPS. We would work more than 12 hours a day."

What suggestions do you have for management?

"This is a very fast-paced job."

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