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Working at Verizon Wireless in Murfreesboro, TN: 6 Employee Job Reviews by Real Employee working in Murfreesboro, TN Area

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On average, employees in Murfreesboro, TN at Verizon Wireless give their company a 1.3 rating out of 5.0 based on 6, whereas overall Average Rating of Verizon Wireless is 3.9 out of 5.0 based on 1024 Verizon Wireless Review Ratings. The happiest Verizon Wireless employees in Murfreesboro, TN are Anonymous Employees submitting an average rating of 3.8.

31%
41%
21%
5%
1%
3.9
Average Rating
(based on 559 Verizon Wireless Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.0
Work Setting
3.9
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"I've worked for Verizon Wireless since 2009. I found it to be a challenging, fast paced job with rapid advancement opportunities. I feel that certain areas lack integrity but generally there are excellent training programs that they allow their employees to take. The company has 100,000+ employees."
Posted 11 years ago in Edmond, OK

Working at Verizon Wireless in Murfreesboro, TN: 6 Employee Reviews

Verizon Wireless Employee

"Good company, current location does not value its employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Verizon Wireless Employee

"We were told to do our jobs and if there was a problem with the computers then to keep the customer happy until the computers worked again. At the same time we were to be on and off the phones within 5 minutes giving very little time to actually help the customers with more than basic troubleshooting."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.9
Verizon Wireless (1024)

4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Computer Technician

What do you like about working at Verizon Wireless?

"I like helping people and the coworkers I work with."

Do you have any tips for others interviewing with this company?

"Don't do it . Apply at a company that cares about the employees."

What don't you like about working at Verizon Wireless?

"The customers run the show. They control the raises and the firings."

What suggestions do you have for management?

"Ensure work satisfaction through fair labor and assessment guidelines and policies."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Supervisor

"Good place to work, good opportunity for advancement, and great benefits."

Customer Service Representative

"This was a great job that offered career progression. I relocated to Burbank, CA and was unable to secure a transfer with the company."

What do you like about working at Verizon Wireless?

"The supervisors and management had an open door policy and were great to work with. The health and dental benefits were outstanding."

What don't you like about working at Verizon Wireless?

"The job was sometimes very routine. I handled a high call volume of inbound calls. I provided customer service in topics, including bill review, troubleshooting, customer retention, and explanations of price plans and services."

What suggestions do you have for management?

"Management, overall, was very productive and informative. Verizon Wireless normally promotes from within, so the management was very informative."

Technical Support Coordinator

"Verizon Wireless is an okay place to work. There are some areas that definitely need work."

What do you like about working at Verizon Wireless?

"I like the opportunity for advancement."

What don't you like about working at Verizon Wireless?

"I dislike scheduling and day-to-day work life."

What suggestions do you have for management?

"Incorporate more time off for employees, more flexible schedules, and cross-training for a break from day-to-day monotony."

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