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Industry: Telecommunications · HQ: Dallas, TX · https://www.att.com

Working at AT&T in Jacksonville, FL: 14 Employee Job Reviews by Real Employee working in Jacksonville, FL Area

Browse AT&T Reviews by Job Title →

On average, employees in Jacksonville, FL at AT&T give their company a 2.7 rating out of 5.0 based on 14, whereas overall Average Rating of AT&T is 4.0 out of 5.0 based on 3624 AT&T Review Ratings. The happiest AT&T employees in Jacksonville, FL are Premises Technicians submitting an average rating of 3.4 and Customer Service Representatives with a rating of 4.2.

31%
45%
19%
5%
1%
4.0
Average Rating
(based on 2582 AT&T Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.0
Way You Work
4.1
Work Setting
4.0
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Major Account Manager
"Excellent employer offering the best training in the industry, lots of support, a fair salary in a challenging and evolving environment."
Posted 15 years ago in Dallas, TX

Working at AT&T in Jacksonville, FL: 14 Employee Reviews

AT&T Employee
in Jacksonville, FL

"Expect to be forced to work lots of overtime and you will probably not be able to make less that $85k because of it."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Account Manager
in Jacksonville, FL

"Back in 2003 while the company was under BellSouth, it was an awesome place to work. When AT&T took over, darkness entered my life. They changed compensation to make it difficult to earn commissions. Micro managed you to death. Management were dogs. In 2010, 90% of my co workers quit. They even developed a pay plan where if your customer didn't pay their bill, you did."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.0
AT&T (3624)
4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Premises Technician
in Jacksonville, FL

What do you like about working at AT&T?

"Seeing the final results after installing Internet and Television Services."

Do you have any tips for others interviewing with this company?

"Be aware of constant changes with performance goals raised often."

What don't you like about working at AT&T?

"Each and every install had unreasonable goals for time completion."

What suggestions do you have for management?

"I would have two technicians work on the larger jobs."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Representative
in Jacksonville, FL
Person You Work For 4.4 / 5 People You Work With 4.4 / 5 Work Setting 4.5 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.5 / 5
Call Center Supervisor
in Jacksonville, FL
Person You Work For 4.8 / 5 People You Work With 4.4 / 5 Work Setting 4.3 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 2.6 / 5
Company Culture 3 / 5 Way You Work 3.8 / 5
Consultant
in Jacksonville, FL

"AT&T was a good company to work for."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4.1 / 5
Global Services Manager
in Jacksonville, FL
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Premises Technician
in Jacksonville, FL

"The job is great, but relocation is not."

Person You Work For 5 / 5 People You Work With 4.6 / 5 Work Setting 4.7 / 5
Support You Get 4.8 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Manager
in Jacksonville, FL
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1.8 / 5
Company Culture 3.1 / 5 Way You Work 3 / 5
Sales Associate
in Jacksonville, FL

"I guess it was fine..."

Person You Work For 1.2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2.9 / 5 Way You Work 4.9 / 5
Customer Service Representative
in Jacksonville, FL

"Great benefits."

What do you like about working at AT&T?

"There was always free food."

What don't you like about working at AT&T?

"Monitored calls."

What suggestions do you have for management?

"Do not monitor live calls. Too much feedback when on the phone with customer. Calls should be pre-recorded."

Customer Service Manager
in Jacksonville, FL

"Good place to work, but easy to lay off or close an office/center."

Software Engineer
in Jacksonville, FL

"One of the best jobs I ever had."

Implementation Manager
in Jacksonville, FL

What do you like about working at AT&T?

"The growth AT&T facilitated."

What don't you like about working at AT&T?

"Income was relatively low."

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