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Industry: Credit Intermediation Activities · HQ: New York, NY · https://www.citibank.com

Working at Citibank in Las Vegas, NV: 4 Employee Job Reviews by Real Employee working in Las Vegas, NV Area

Browse Citibank Reviews by Job Title →

On average, employees in Las Vegas, NV at Citibank give their company a 1.4 rating out of 5.0 based on 4, whereas overall Average Rating of Citibank is 4.1 out of 5.0 based on 472 Citibank Review Ratings. The happiest Citibank employees in Las Vegas, NV are Programmers submitting an average rating of 3.0 and Loan Processors with a rating of 2.6.

34%
46%
18%
2%
1%
4.1
Average Rating
(based on 303 Citibank Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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Senior Application Engineer
"It's a good company and they offer lots of flexibility in working arrangements. People generally feel secure and remain for a long time. Lately, however, there has been a trend towards regular layoffs so it keeps some people, especially those employed a long time, on edge. If you like a heavy work load, it's a good place to stay busy."
Posted 10 years ago in Long Island City, NY

Working at Citibank in Las Vegas, NV: 4 Employee Reviews

Loan Processor
in Las Vegas, NV

What do you like about working at Citibank?

"I enjoyed the ability to resolve issues and give great customer service. I had great working relationships with my team members and loan officers, I enjoyed mentoring new team members, helping out on special projects with management."

Do you have any tips for others interviewing with this company?

"Be prepared to work long hours and weekends, to be micromanaged, and to put up with petty politics with over 300 women on the floor."

What don't you like about working at Citibank?

"No managers are on the same page on the protocols and processes in our department. There are too many reports, meetings, training and templates to be filled out, to be productive. There has been mandatory, minimum of 10 hrs overtime each week since last August due to the work load. Management micromanages to the point of being non conducive to productivity."

What suggestions do you have for management?

"I would beef up the amount of underwriters to processors and make them work at the facility along side the processors where they would be accountable for the work hours and easily accessible to processors and management. I would also look at the processes to see if there were options to streamline some of them and implement procedures that everyone would follow, so getting the loans through processing and underwriting were more cohesive. I would also make the loan officers more accountable for submitting clear and complete files to processing, and also make them more responsible for follow up with their clients."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Programmer
in Las Vegas, NV

"I didn't like working there."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.1
Citibank (472)
4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Financial Center Manager
in Las Vegas, NV

"Great work environment and training."

Account Representative
in Las Vegas, NV

"It started great!! Then company greed got in the way."

What do you like about working at Citibank?

"At the beginning it was very customer service oriented."

What don't you like about working at Citibank?

"After SALES were introduced, Customer Service was placed in second position."

What suggestions do you have for management?

"They should take it back to basics and start working for the customer."

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