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Citibank Employee Job Reviews in the United States

Browse Citibank Reviews by Job Title →

34%
46%
18%
2%
1%
4.1
Average Rating
(based on 303 Citibank Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I have been working as a Business Analyst for more than 5 years Friendly, often relaxed atmosphere. No one is ever too busy to help out each other. Employees are encouraged to undertake further training to benefit their careers. Flexible working hours with the option to work from home in certain situations. Senior management is open and honest with us (which has improved greatly over the time I've been here)."
Posted 4 years ago in Irving, TX
Information Security Analyst

"Provide technical support to Citibank's customers in the different environment."

What do you like about working at Citibank?

"Work freedom and great support of on-site and off-site team."

Do you have any tips for others interviewing with this company?

"Prepare as best as we can according to job requirements."

What don't you like about working at Citibank?

"Certain restrictions apply for the full time employees and contractors."

What suggestions do you have for management?

"Management tries its best to resolve all department issues seriously."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Financial Center Operations Manager

"The position I had was great, sadly I was laid off."

What do you like about working at Citibank?

"I liked the hours I worked, I enjoy doing operations-based work and that's what this job was all day. The salary and bonus were excellent too, as well as the work/life balance."

What don't you like about working at Citibank?

"The company doesn't have the best reputation for being customer friendly or responsible based on the occurrences during the financial bailout."

What suggestions do you have for management?

"The sales process was a little invasive to new customers. The new account opening process should be a more comfortable experience."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Retail Banker

What do you like about working at Citibank?

"Health benefits, on-site cafeteria, diversity of people, pay scale was better."

Do you have any tips for others interviewing with this company?

"Kiss butt and think about the right answers on what they would want to hear."

What don't you like about working at Citibank?

"Dealing with upset people, and call after call with questions I couldn't produce."

What suggestions do you have for management?

"Pay better, less hours, didn't have to talk to people."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Bank Teller

What do you like about working at Citibank?

"There is not one thing I like about working at Citibank."

Do you have any tips for others interviewing with this company?

"DO NOT WORK HERE. They have an old school mentality and DO NOT appreciate their employees. The manager determines what you're life will be like. My manager is not pleasant, therefore I hate every day going to work."

What don't you like about working at Citibank?

"It SUCKS. Your every move is watched and my manager is beyond aggravating..."

What suggestions do you have for management?

"Listen to the employees, actually follow the rules. Treat my employees and my customers better."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Business Analyst

"Excellent, I have learned a lot through day to day responsibilities."

What do you like about working at Citibank?

"Management has open door policy, and they listen and do their best to implement."

Do you have any tips for others interviewing with this company?

"Nice company to work for if management works harder in planning projects and improve compensation."

What don't you like about working at Citibank?

"Very poor project planing and poor communication between stake holders."

What suggestions do you have for management?

"Management needs to work harder to implement ideas. Ideas are present but need to be implemented."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Business Banking Officer

What do you like about working at Citibank?

"The experience of meeting new people every day, going out and looking for new relationships."

Do you have any tips for others interviewing with this company?

"The systems and process are not up to speed with other competitors. Remain patient."

What don't you like about working at Citibank?

"The systems, technology isn't up to date. The company needs to improve on technology"

What suggestions do you have for management?

"Making sure its staff stays engaged, and for the branch manager of that branch getting to know employees' strengths and weaknesses."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Personal Banker

What do you like about working at Citibank?

"I love working with clients and making sure that all their financial needs are met."

Do you have any tips for others interviewing with this company?

"Know how you would like to grow your business and have a game plan."

What don't you like about working at Citibank?

"It seems like our back office support has gotten worse in the recent past."

What suggestions do you have for management?

"Get people that help us in the branches to actually work in a branch to see what it is like."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Citibank Employee

"Overall, very good."

What do you like about working at Citibank?

"Citi values innovative and has an array of products and solutions for clients."

Do you have any tips for others interviewing with this company?

"Need to be flexible, need to be resourceful, need to balance managing within protocol with out-of-the-box thinking."

What don't you like about working at Citibank?

"Sometimes partners may be too focused on process versus achieving results."

What suggestions do you have for management?

"Focus more on results; evaluate new models for collaboration and partnership."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Personal Banker

"Love the work, just not who I work for."

What do you like about working at Citibank?

"Great opportunity to help people with banking products and services."

Do you have any tips for others interviewing with this company?

"Make sure you land in the right spot with good people."

What don't you like about working at Citibank?

"Not a good fit with my manager, am trying to work through it, but don't think it's going to work."

What suggestions do you have for management?

"Allow me to do my job and I will shine."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Technical Analyst

What do you like about working at Citibank?

"At Citi, significant variation in opportunity and technical challenge abound."

What don't you like about working at Citibank?

"The management has not always focused on employee's strengths and ability to contribute."

What suggestions do you have for management?

"Regain the focus on employee ability to contribute as described above."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Software Test Engineer

What do you like about working at Citibank?

"The diverse corporate cultural QA team, and having my own work pace to set."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Systems Administrator

"Good."

What do you like about working at Citibank?

"Good experience with exposure to various technologies and domains, etc."

What don't you like about working at Citibank?

"It's a good environment and doesn't feel like you hate anything."

What suggestions do you have for management?

"No suggestions, they are already doing excellent job at the top."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Architect

What do you like about working at Citibank?

"My first decision support system was for a Major Bank (CITI), professional atmosphere."

Do you have any tips for others interviewing with this company?

"Dress like a professional and listen to what they need."

What don't you like about working at Citibank?

"The commute into the city, but most of the work was telecommuting."

What suggestions do you have for management?

"Give developers the ability to telecommute to give them more computer time."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Project Manager
Work Setting 3 / 5 Company Culture 4 / 5
Business Banker

"I enjoyed the work load."

What do you like about working at Citibank?

"I was able to get the job done free of excessive micromanagement."

Do you have any tips for others interviewing with this company?

"Be smart, and a hard worker. You must be flexible to change at this organization."

What don't you like about working at Citibank?

"They have very frequent lay offs and reorganizations across the board."

What suggestions do you have for management?

"Go for all business in these economic conditions. Earn every dollar from clients, versus only concentrating on emerging wealth."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Citibank Reviews FAQs

Is Citibank a good company to work for?

Citibank has an overall rating of 4.1 Average Rating out of 5, based on over 303 Citibank Review Ratings left anonymously by Citibank employees, which is 5% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at Citibank.

Does Citibank pay their employees well?

Citibank employees earn $45,000 annually on average, or $22 per hour, which is 32% lower than the national salary average of $66,000 per year. 82 Citibank employees have shared their salaries on CareerBliss. Find Citibank Salaries by Job Title.

How satisfied are employees working at Citibank?

97% of employees would recommend working at Citibank with the overall rating of 4.1 out of 5. Employees also rated Citibank 3.9 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Citibank?

According to our data, the highest paying job at Citibank is a Business Architect at $251,000 annually. Browse Citibank Salaries by Job Profile.

What is the lowest paying job at Citibank?

According to our data, the lowest paying job at Citibank is a Security Guard at $16,000 annually. Browse Citibank Salaries by Job Profile.

What are the pros and cons of working at Citibank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citibank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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