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Working at Convergys in Baton Rouge, LA: 3 Employee Job Reviews by Real Employee working in Baton Rouge, LA Area

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On average, employees in Baton Rouge, LA at Convergys give their company a 1.6 rating out of 5.0 based on 3, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Baton Rouge, LA are Customer Service Agents submitting an average rating of 4.8 and Floor Supervisors with a rating of 0.0.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Baton Rouge, LA: 3 Employee Reviews

Customer Service Agent
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Floor Supervisor

"This review is well put together"

What do you like about working at Convergys?

"The work area was very structured."

Do you have any tips for others interviewing with this company?

"Keep an open mind."

What don't you like about working at Convergys?

"The opportunity for growth was not there"

What suggestions do you have for management?

"I would suggest talking to senior management about expansion ideas."

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,935)
Customer Service Representative

"Hard Work and ready to learn"

What do you like about working at Convergys?

"Helping with the customer"

Do you have any tips for others interviewing with this company?

"Everyone deserves a chance"

What don't you like about working at Convergys?

"Times are different from the real time."

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