Frontier Communications Employee Reviews for Anonymous Employee

"Relaxed work environment, however, very few incentives. There is no bonus packages, or pay raises. Processes are loose. In the current climate of the company not the best place to work."

"Frontier Communications is a world class communications company. The internet and TV products cannot be matched by any other communications company. Frontier Fios Internet has synchronous speeds up to 1 Gigabit on upload speed as well as download. No other company offers that! Overall customer service could use some work, however, if you get the right specialist, you will come away happy."

"I worked at Frontier Communications full-time for more than 8 year"

"ok-------------------------"

"While each engineer has the freedom to complete the tasks they feel it is appropriate, and a great engineering team that provides incredible support, many issues prevent an engineer from completing work properly. From applications providing incorrect information, to management counteracting completing work on time, truly excelling and creating a dependable network is a significant challenge."

"Frontier Communications has a great group of people working for them but due to their less then favorable financial situation it is not lucrative to work here."

"Worked at Frontier/Verizon for 14years. The pay and benefits are excellent. Not much of a work/life balance due to overtime and long hours."

"Poor management. Lack of direction. Financial underperformance."

"No comment about the company"

"I started working with the local phone company when it was GTE, then Verizon, now Frontier. Frontier doesn't seem to care about its current customers, only the next customer, as proven with their Priority Matrix, which says we will take care of orders first and troubles second. They are laying off employees left and right. We don't get any formal training on the systems we have to take care of. The quality of the products we install is substandard. They don't keep up on our State requirements, like First aid and flagging, even when we mention something about it. Upper management does not answer any questions and does not address any issues, they just have some lackey in the corner write everything down, then I guess they file it in the round file later that day, because we never hear anything back. The people that can make the decisions and effect change won't, because Frontier will fire them if they are wrong. I guess it's better to not make a decision at all than be wrong at this company. Their processes waste huge amounts of money, but they don't seem to care, once again going back to nobody being willing to make a decision, or make a change for fear of getting fired."