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Working at General Dynamics in Phoenix, AZ: 5 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

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On average, employees in Phoenix, AZ at General Dynamics give their company a 3.1 rating out of 5.0 based on 5, whereas overall Average Rating of General Dynamics is 3.8 out of 5.0 based on 762 General Dynamics Review Ratings. The happiest General Dynamics employees in Phoenix, AZ are Customer Service Representatives submitting an average rating of 4.6 and Senior Mechanical Designers with a rating of 4.1.

24%
45%
26%
4%
0%
3.8
Average Rating
(based on 561 General Dynamics Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.0
Work Setting
3.7
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Posted 15 years ago

Working at General Dynamics in Phoenix, AZ: 5 Employee Reviews

Call Center Supervisor

"Good company but poor management on some of the projects. They preferred to motivate by fear. If you didn't do what they wanted they would not coach to try and help people succeed . They would just threaten them with their jobs. They had a very high turnover of employees. Management didn't understand how to say thank you. I volunteered to help the company and worked the graveyard shift because nobody else would. But in my review they said I never go above and beyond. When I brought up examples of how I did go above and beyond. Like opening new call center in Hattiesburg MS I stayed there for a month with no help. So I worked 15 hr days for a month until we got more people hired that were local. Because nobody else would take the job. But I stepped up and they just said that is my job, no reason to thank me."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Representative

"General Dynamics had bought out the company Vangent, in order to acquire the contract to provide customer service for www.HealthCare.gov. My job while at GDIT was customer service representative for healthcare.gov, and was primarily responsible for assisting customers fill out applications for health insurance. It was an easy enough job; but, as you my have heard, healthcare.gov and the application are still in need of massive improvements - which could make completing the application difficult."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.8
General Dynamics (762)

4.7 Highest Rated in this Industry is Sigma Designs (5)
2.2 Lowest Rated in this Industry is Polara Engineering (6)
3.9 Average of All Companies in this Industry (20,231)
Senior Mechanical Designer
Person You Work For 4.1 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.1 / 5
Company Culture 3 / 5 Way You Work 4.8 / 5
Software Engineer
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.1 / 5
Support You Get 4.4 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 2.9 / 5
Company Culture 3.2 / 5 Way You Work 4 / 5
Software Developer

"Good place to work. Good people. Good technology. Terrible managers."

What do you like about working at General Dynamics?

"The technical growth in the job. We were always learning new things."

Do you have any tips for others interviewing with this company?

"Be careful. You may find yourself in a good group that is destroyed by an incompetent manager."

What don't you like about working at General Dynamics?

"Managers were insecure, unknowledgeable about SW, and not people who you could trust."

What suggestions do you have for management?

"Resign."

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