Technical Support Managers at NetApp give their company a 4.3 out of 5.0, while the average rating for NetApp is 4.0, making them 7% happier than every other employee at NetApp and 10% happier than every other Technical Support Manager on CareerBliss - the happiest Technical Support Managers work for Temple University.
"I have worked for Convergys since January of 2009. During my tenure at Convergys I found there to be considerable mid-level advancement opportunities. While Convergys executes the ideal practices for a call center environment it tends to struggle with adapting to the nuances of a contact center environment. This tends to materialize in their hands-off approach above the Senior Director level of management."
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