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PETCO Employee Job Reviews in the United States

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11%
37%
31%
17%
3%
3.3
Average Rating
(based on 70 PETCO Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.9
People You Work With
3.8
Person You Work For
3.5
Rewards You Receive
3.0
Support You Get
3.2
Way You Work
3.8
Work Setting
3.3
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"Hard, fast-paced work. Always changing, but I enjoyed it."
Posted 12 years ago in Idaho Falls, ID
Customer Service Representative

What don't you like about working at PETCO?

"I need to make more money."

What suggestions do you have for management?

"Be a little more aware of what the on-the-floor jobs are really like, and stop generalizing them."

Team Leader

"This was a job that I acquired when I had a lot of free time from school."

What do you like about working at PETCO?

"I like the friendly environment."

Aquatics Specialist

"Petco is not a bad place for someone to start in the specialty retail business."

What do you like about working at PETCO?

"I enjoyed the interaction with the customers and working with the animals. I enjoyed helping customers get started with the exciting world of pet ownership."

Do you have any tips for others interviewing with this company?

"Be forthright and honest about what you expect from the company, and be a hard worker."

What don't you like about working at PETCO?

"I did not enjoy that the corporate office would not allow each store to have any say in what was being kept or replaced, as far as merchandise was concerned. Something that does not sell well in one store may sell very well in another area."

What suggestions do you have for management?

"Management needs to convey to the corporate offices that there are some needs for the community that new changes will not meet."

Assistant Manager

"This was a typical retail atmosphere and hard to move up to higher positions."

What do you like about working at PETCO?

"I enjoy interacting with people and meeting their needs. I like to help, so this was good for me."

Do you have any tips for others interviewing with this company?

"It really was not a bad company to work for."

What don't you like about working at PETCO?

"I did not like the lack of support from management."

What suggestions do you have for management?

"I would ask them to listen to the requests of those on the front lines in direct contact with the customers."

General Store Manager

"You must love animals."

General Training Manager

"A good starting point for any new manager."

What do you like about working at PETCO?

"I liked the training and development of managers, and the people who worked for us."

Do you have any tips for others interviewing with this company?

"If you are a new manager, this is a great place to start your career."

What don't you like about working at PETCO?

"I didn't like the salary and advancement opportunities. They were very low."

Sales Associate

"Good job for high school students."

Sales Associate

"Extraordinary position."

What do you like about working at PETCO?

"I like the flexible schedule."

Do you have any tips for others interviewing with this company?

"Be yourself."

What suggestions do you have for management?

"I would suggest communication."

Help Desk Technician

"Petco is a great place to work, and the people made it that way."

What do you like about working at PETCO?

"I like the people I work with, and you can bring your pet to work."

What don't you like about working at PETCO?

"I don't like the drive to and from work during rush hour."

What suggestions do you have for management?

"Remember that the bottom line is not the only line. Sometimes keeping quality people will save more money in the long run."

Small Animal Specialist

What do you like about working at PETCO?

"I really enjoyed talking with customers about birds, and helping them make the best decisions for their lifestyles, etc."

What don't you like about working at PETCO?

"I didn't like seeing animals arrive at the store dead, and I didn't like that they would hardly take an animal to the vet."

What suggestions do you have for management?

"More competent management is needed."

Operations Manager

"Petco has some room for improvement in management accountability."

What do you like about working at PETCO?

"I loved working directly with animals."

What don't you like about working at PETCO?

"I didn't like the lack of advancement opportunities."

What suggestions do you have for management?

"Hold the managers more accountable to their results."

Assistant Manager

"Animals were not taken proper care of."

What do you like about working at PETCO?

"I liked the animals."

Do you have any tips for others interviewing with this company?

"If you love animals, don't work there."

What don't you like about working at PETCO?

"The district manager brought in his crew from his previous employer, and a lot of good people lost their jobs. When approaching the HR department on a theft problem, they turned their backs. I quit, and 6 months later all of the employees were caught. I tried to tell them. So once I did not receive the support from admin, I quit."

What suggestions do you have for management?

"Do not doubt a manager when they come to them with an employee theft problem. There was a lot of employee theft in the store I worked."

Sales and Marketing Assistant

"It was a good job to work around my school schedule."

General Manager

"Great for pet lovers!"

What do you like about working at PETCO?

"I liked the hands-on involvement with store operations, and good district store networking for a support system."

Do you have any tips for others interviewing with this company?

"Make sure you are ready to roll up your sleeves! This is no place for armchair management."

What don't you like about working at PETCO?

"I don't like managers without staff (managers in title only due to a lack of staffing)."

What suggestions do you have for management?

"Keep your heads up!"

Maintenance Coordinator

What do you like about working at PETCO?

"It is pet friendly, and has good computer systems."

What suggestions do you have for management?

"Divide work into regions."

PETCO Reviews FAQs

Is PETCO a good company to work for?

PETCO has an overall rating of 3.3 Average Rating out of 5, based on over 70 PETCO Review Ratings left anonymously by PETCO employees, which is 15% lower than the average rating for all companies on CareerBliss. 80% of employees would recommend working at PETCO.

Does PETCO pay their employees well?

PETCO employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 24 PETCO employees have shared their salaries on CareerBliss. Find PETCO Salaries by Job Title.

How satisfied are employees working at PETCO?

80% of employees would recommend working at PETCO with the overall rating of 3.3 out of 5. Employees also rated PETCO 3.1 out of 5 for Company Culture, 3.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.2 for support you get.

What is the highest paying job at PETCO?

According to our data, the highest paying job at PETCO is a Director of Advertising at $151,000 annually. Browse PETCO Salaries by Job Profile.

What is the lowest paying job at PETCO?

According to our data, the lowest paying job at PETCO is a Key Manager at $10,000 annually. Browse PETCO Salaries by Job Profile.

What are the pros and cons of working at PETCO?

According to reviews on CareerBliss, employees commonly rated the pros of working at PETCO to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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