On average, employees in Torrance, CA at Providence Health & Services give their company a 4.3 rating out of 5.0 based on 5, whereas overall Average Rating of Providence Health & Services is 3.8 out of 5.0 based on 124 Providence Health & Services Review Ratings. The happiest Providence Health & Services employees in Torrance, CA are Anonymous Employees submitting an average rating of 4.0.
"Amazing place to work and the culture is outstanding with every department very welcoming and always willing to help when needed. The company provides amazing services to the community and to its employees but I am an intern at this location so I don't know every benefit and pay ratios that is does provide to them."
"Providence Health and Services has an outstanding reputation for having a strong sense of care for patients and employees alike!"
"This company is well known with a good reputation. It does not support its values or ethical code pronounced. Great for patient care."
"I've worked for this company for almost nine years. It is one of the lowest paying hospitals. It is very disorganized. I would not recommend to work for this company as an employee. However, it is the department managers and co-workers that make it home. The best care is given to patients."
"Experience Answer inbound calls"
What do you like about working at Providence Health & Services?
"What I liked about working for Providence Little Company Of Mary was being able to resolve the patients/customers issues."
Do you have any tips for others interviewing with this company?
"Try listening to the customers issues and be able to resolve the matter on the first phone call. A customer should not have to call a company more than once for the same issue no matter what the issue is."
What don't you like about working at Providence Health & Services?
"What I didn't Like about the company was when a patient/customer issue/concerns was not resolved in the first phone call to the company. I do not think the customer should have to call the company multiple time on the same matter."
What suggestions do you have for management?
"I would suggest to the management to make sure that all customer service representative have strong customer service skills. Let the customers know that you value their business, develop and understanding with the customers that will benefit both the customers and company."
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