University of Phoenix Employee Job Reviews in the United States

"UOP is making such sweeping changes that they are letting all the good employees go. I worked for UOP for 7+ years just to see very good counselors leave because of the sweeping changes to compensation. I do not recommend the organization at this time because of the layoffs and cutbacks. Refer to Apollo stock price to get a good gauge of the health of the organization. They were once listed at $60 per share."

"I've worked for UOP for 7 years. The pay is okay but there are very little opportunities to advance and the company has been doing yearly layoffs for the past 3 years. Employees are starting to view their job as a yearly contract. I doubt I will make it to 8 years."

"Great company, great benefits, not challenging, great pay for what they ask you to do... calling old phone numbers and leaving message after message in the hopes that they will enroll with UOP... pathetic."

"I've worked for U.O.P. since 2007. Great company. It's allowed me to develop a skill set that is in high demand. I will be forever grateful."

"I have worked for University of Phoenix for over 4 years and they have educated me in a way that has allowed me to achieve success regionally."

"It started out good and ended abruptly without warning, notice, or explanation."

What do you like about working at University of Phoenix?

"The other instructors and direct supervisors are good, caring people."

Do you have any tips for others interviewing with this company?

"Don't bother. They won't support you when poor performing students complain. They are customers first, students second."

What don't you like about working at University of Phoenix?

"After teaching more than 60 classes over 4 years, I stopped receiving requests to teach more courses at the University of Phoenix online. In addition, they sent me notices that future classes I was scheduled to teach were cancelled. After a month making numerous phone and written inquiries, I was told by email that I was now terminated because my Educational and Work Experience no longer met their criteria. They apparently made this decision in early January while I was simultaneously teaching 2 online classes and one on campus class. I was fired retroactively in late January, yet they never bothered to explain the circumstances to me. My peer and student reviews were excellent, usually around 9.5 on a 10 point scale. This termination wasn't for cause or poor performance. They did not specify what was now missing (after 4 years) from my resume, work history, and academic record that no longer qualifies me to teach there. When I was hired, my resume, undergraduate, and graduate school transcripts were confirmed and found completely acceptable. My termination only applies now to the online courses I was teaching (online and on campus are separate divisions within the parent company, Apollo Group Inc.). I am still on the brick and mortar payroll and teach on campus, yet now feel like just a temp employee. I expect that after my next Content Area Review concerning my academic and professional experience outside University of Phoenix, my final on campus termination will be forthcoming. In addition, only after repeated phone calls and emails, it takes two to three months for simple expense reimbursements to be processed. Several instructors told me this is standard operation procedure. They wear you out and hope you give up asking and eventually stop submitting expense forms. Open enrollment creates a student body with a range of writing, reading and study skills far below standard college level. If you are a student, don't depend on your cohorts to proof read your papers. They might write worse than you. I do not recommend working for University of Phoenix or any subsidiary of Apollo Group Inc. This is just a for profit corporation dressed up as an academic institution. Their profit motive is more important than creating a good working or learning environment."

What suggestions do you have for management?

"Join an oil company for the big bucks. At least they sell a tangible product with a known value. Do you think you'll get close to a $5,000,000 retirement bonus and a $70,0000 per month annuity? After all, this is a for profit company and to the victor go the spoils. Are you high enough on the food chain to get the big payoff"

What do you like about working at University of Phoenix?

"Great relationship with peers and lots of time off for both holidays and vacation."

Do you have any tips for others interviewing with this company?

"Research the job well before you make a decision. Be yourself and act professional."

What don't you like about working at University of Phoenix?

"No room for advancement and lack of structure. No growth potential or incentive to work hard. New hires come in making more money than tenured employees."

What suggestions do you have for management?

"Find ways to recognize employees better and reward them for the effort they have put in."

"Great entry-level position."

What do you like about working at University of Phoenix?

"It was a great place to work, especially for my first 9-5 job."

Do you have any tips for others interviewing with this company?

"University of Phoenix is a very large employer, and there should be opportunities for advancement."

What don't you like about working at University of Phoenix?

"Just the way the job was more of a sales position than it was advising students."

What suggestions do you have for management?

"To become more involved in placing the right student as opposed to anyone that can pay."

"My experience was great since day one."

What do you like about working at University of Phoenix?

"I like the environment, management and benefits. I like the way employees are able to have a voice, be creative and to follow the vision of the company. I like the democratic management style because it allows employees to be creative and to make their own effective decisions."

Do you have any tips for others interviewing with this company?

"I would suggest to be highly-motivated, positive attitude, coachable, self-driven, high-organized and detailed oriented."

What don't you like about working at University of Phoenix?

"UOP is always working on ways to improve its business. They take advice from employees and its students in order to provide better service. UOP puts employees and students first in order to remain the preferred education institution."

What suggestions do you have for management?

"My suggestion for management is to continue to listen to employees, allow employees to give ideas and ways to improve. Continue to value the opinion of employees."

"It is a great place to work and the employees are like a family."

What do you like about working at University of Phoenix?

"There is a great IT support system in place, and great employees."

Do you have any tips for others interviewing with this company?

"This is a fiscally viable company that is investing into education technology. If your passion lies there you should apply and join the Phoenix team."

What don't you like about working at University of Phoenix?

"There currently is a lack of opportunity for upward growth in the IT fields."

What suggestions do you have for management?

"Make career path(ing) substantial not theoretical. Create environments that can allow those who wish to pursue professional goals viable solutions, and the path to get there."

"Excellent training and development."

What do you like about working at University of Phoenix?

"I have been groomed for senior leadership and enjoy the person that I have surmounted to."

What do you like about working at University of Phoenix?

"I enjoy the relationships I have built with my students and seeing the progression of their educational career."

Do you have any tips for others interviewing with this company?

"This organization is about making sure that you have the right behaviors that will produce success, therefore the hiring process is quite lengthy."

What don't you like about working at University of Phoenix?

"It's only about student engagement and ensuring a positive experience and not that of staff, leaders have become less concern of the employee outlook."

What suggestions do you have for management?

"My suggestion is that not everyone is motivated by the same things, so do not place employees in that box."

What do you like about working at University of Phoenix?

"There is no incentive to enroll students. People do just enough not to get fired. There is no room for growth."

Do you have any tips for others interviewing with this company?

"This is not a career of choice. This is a dead end job and do not think differently."

What don't you like about working at University of Phoenix?

"You will not be rewarded for your production. There is almost zero room for growth or a promotion. Morale is horrible and management is doing nothing to fix it. Upper management is hoping more people will quit."

What suggestions do you have for management?

"I would be honest with my communications to my employees. I would not tell them that we need to hold down salaries while I take a 20% raise."

"University of Phoenix runs this as a part time faculty - you get to teach but it's not regular work."

What do you like about working at University of Phoenix?

"You get to teach and make a difference in the lives of the students."

Do you have any tips for others interviewing with this company?

"It's good work, the teaching gives a good challenge and benefit."

What don't you like about working at University of Phoenix?

"It's not a full time job. Courses do not come regularly."

What suggestions do you have for management?

"Work on recruitment; more students brings more good for everybody."

"Great opportunity for part-time work."

What do you like about working at University of Phoenix?

"OK. Great. It's a very interesting place for anyone to learn."