Working at AOL in Carrollton, TX: 2 Employee Job Reviews by Real Employee working in Carrollton, TX Area

"A large 24/7 call center with numerous different hardware and software support representatives."

What do you like about working at AOL?

"Learning opportunities."

Do you have any tips for others interviewing with this company?

"A good entry-level place to learn about Tech Support."

What don't you like about working at AOL?

"Low pay."

What suggestions do you have for management?

"Increase pay and know your employees personally."

"Outstanding at providing true work experience!"

What do you like about working at AOL?

"A great place that taught me basic and intermediate Windows OS support for AT&T and a host of ISP providers. Also learnt a great deal about UNIX and MAC OS while providing technical support at Level II while interacting with AT&T Database Admins and Network Engineers. A great opportunity to learn Networking, OS and backend systems as AT&T used Oracle backend systems for the various customer databases including Adelphia, Charter, Cox communications, etc. A highly professional technical and CRM support environment for various leading-edge firms, with emphasis on strong performance metrics. Stream represents a bold attempt to give real work experience in a highly interactive environment with IT professionals and students."

Do you have any tips for others interviewing with this company?

"Just be professional!"

What don't you like about working at AOL?

"The pay was too low!"

What suggestions do you have for management?

"Seek candiates with strong characters and professional services delivery would be high."