Bright House Networks Employee Reviews for Customer Service Representative

"Working here is all about WHO you know, WHO you are related or married to."

What do you like about working at Bright House Networks?

"Benefits, free cable, free internet, building is nice, thats about it"

Do you have any tips for others interviewing with this company?

"Kiss butt when you do. Rave about how much you love the company. And be a white male. Thats the only way you will get promoted. Or if you have family in the company. They CREATE jobs for sons, daughters, etc. If you're not, good luck!"

What don't you like about working at Bright House Networks?

"Game playing, family connections, ass kissing, you are unable to give your opinion, unless its yes, I agree with you. Management doesnt listen, they dont care, Human Resources is uesless"

What suggestions do you have for management?

"Stop hiring relative. Management only cares about themselves and saving their jobs. Don't bother going to your manager or HR to complain. You will be pegged and they WILL find a way to get rid of you."

"Bright House Tampabay has very poor management"

What do you like about working at Bright House Networks?

"The free cable service"

Do you have any tips for others interviewing with this company?

"If you don't like micromanagement and operating under much stress, do not apply."

What don't you like about working at Bright House Networks?

"Management is terrible especially on the PAC Team (Voice Services). It is vey micromanaged and people are in leadership positions only because their friends groomed them there. PAC management is very discriminatory, if you are black, you will make it high up."

What suggestions do you have for management?

"Needs a whole new management that knows how to lead, not bosses. Management needs to treat their employees as adults, not children, by not micromanaging them."