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Cablevision Employee Reviews for Customer Service Representative

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Customer Service Representatives at Cablevision give their company a 4.1 out of 5.0, while the average rating for Cablevision is 4.0, making them 2% happier than every other employee at Cablevision and 8% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.1
Average Rating
(based on 4 Customer Service Representative Review Ratings)
Customer Service Representative
in Syosset, NY

"I've worked for Cablevision for over 5 years. Cablevision is a well grounded, professional, enthusiastic work environment that I enjoyed being a part of and learning from. Sadly I've outgrown the entry level dead end jobs, and am seeking a profession in which I can eventually build into a career."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Newark, NJ
Person You Work For 1.1 / 5 People You Work With 4.9 / 5 Work Setting 3.1 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 2.4 / 5
Company Culture 2 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $3
2013 $4
Customer Service Representative
in Newark, NJ
Person You Work For 4.3 / 5 People You Work With 3.9 / 5 Work Setting 3.1 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 4.1 / 5
Company Culture 4.9 / 5 Way You Work 3.1 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.1 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5

Average Cablevision Attributes by Customer Service Representative

Company Culture
4.2
Growth Opportunities
3.6
People You Work With
4.7
Person You Work For
3.8
Rewards You Receive
4.5
Support You Get
4.2
Way You Work
4.5
Work Setting
3.5
Customer Service Representative

What do you like about working at Cablevision?

"Providing excellent customer service, knowing I was able to assist someone made me feel accomplished."

Do you have any tips for others interviewing with this company?

"The material needs to be updated because channels were added and not knowing, customers thought we didn't know our jobs."

Customer Service Representative

What suggestions do you have for management?

"Work your way to the top and maintain a focus and positive outlook, and your work will pay off."

Customer Service Representative
in Stratford, CT

"An average call center experience."

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