Comcast Employee Reviews for Customer Account Executive

"good environment for those who enjoy high stress"

What do you like about working at Comcast?

"The environment as well as the people with whom I work with and for."

Do you have any tips for others interviewing with this company?

"You must be able to work in a high stress position with no time to refocus between caller"

What don't you like about working at Comcast?

"Customer service system does not give time to ground between calls, there is not a chance to release tension from previous caller"

What suggestions do you have for management?

"Allow representatives to have a break between calls as needed to allow emotions to calm before next caller rings in."

"I was unhappy at this company"

What do you like about working at Comcast?

"I only liked the people I worked with. They made it possible for me to get passed the difficult wok environment"

Do you have any tips for others interviewing with this company?

"Don't work for this company unless you really don't have any other alternative. They are very exploitative."

What don't you like about working at Comcast?

"The management structure is top-down with little or no access to upper management"

What suggestions do you have for management?

"Be liberal and restructure your management concepts. You will keep losing good employees if you don't do this. Also pay employees according to their qualifications"

"This was a decent company until they bought NBC and got greedy."

"Comcast opened the doors for me to gain the skills I have today."