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58 Customer Support Technician Reviews

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Customer Support Technician at Tiger Direct
in Miami, FL

Please give us a one liner to describe this review.

"Different place to work."

Customer Support Technician at Convergys
in Orem, UT

Please give us a one liner to describe this review.

"It was the best paying job during my freshman year of college."

Customer Support Technician at Microsoft
in Waltham, MA

Please give us a one liner to describe this review.

"Best place to work ever."

Customer Support Technician at Advanced Composites Solutions
in Olympia, WA

Please give us a one liner to describe this review.

"Intense, fast paced job."

What suggestions do you have for management?

"Less slogans and buzzwords and more substantive training."

Customer Support Technician at Crown Equipment
in Newark, NJ

Please give us a one liner to describe this review.

"Work here only if unemployment benefits run out."

What do you like about working at Crown Equipment?

"The benefits package is adequate, other than that there is nothing to like about this position"

Do you have any tips for others interviewing with this company?

"Don't do it, this is a family owned business that does not solicit ideas or suggestions, will not accept them and offers very little in the way of communication and virtually no training"

What don't you like about working at Crown Equipment?

"No opportunity for advancement either financially or professionally. Company on local level very disorganized. There is no clear definition or job description. Training is non-existent. Employee suggestions or ideas are not encouraged or accepted. Too much micro-management. Family owned business where everything is a secret"

What suggestions do you have for management?

"There needs to be better communication with employees, the plan if there is one needs to be explained to employees. Less micro-management."

Customer Support Technician at Alliance Computers
in Mesa, AZ

Please give us a one liner to describe this review.

"I enjoyed working at Alliance, it's a shame the ecomomy took a nosedive because I would still be working there."

What do you like about working at Alliance Computers?

"Relaxed environment and Marshall (Owner) was great to work with."

Do you have any tips for others interviewing with this company?

"Just know that they are a very small company and the economy effect on it is large and fast. Other than that they are great to work for."

What don't you like about working at Alliance Computers?

"That sales slowed and I got laid off. Like I said I enjoyed the work and the customer base."

What suggestions do you have for management?

"Once the economy is back on track I'd say they need to hire more salesmen."

Customer Support Technician at Pinnacle Security
in San Jose, CA

Please give us a one liner to describe this review.

"cool company"

What do you like about working at Pinnacle Security?

"rigorous training"

Do you have any tips for others interviewing with this company?

"work hard to survive."

What don't you like about working at Pinnacle Security?

"tiredness,work stress"

What suggestions do you have for management?

"smart work not hard work should be done."

Customer Support Technician at Level (3)
in Arlington Heights, IL

Please give us a one liner to describe this review.

"Good Company"

What do you like about working at Level (3)?

"Hours, people, Management"

What don't you like about working at Level (3)?

"Location, Lack of Telecommuting opportunities"

Customer Support Technician at Abacus
in Sussex, NJ

Please give us a one liner to describe this review.

"Very Small Company"

What don't you like about working at Abacus?

"Only 4 or 5 person company."

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