DirecTV Employee Reviews for Customer Service Representative
Browse DirecTV Reviews by Job Title →Customer Service Representatives at DirecTV give their company a 3.6 out of 5.0, while the average rating for DirecTV is 3.9, making them 8% less happy than every other employee at DirecTV and 5% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Promotions came with pay decreases. Overall lack of understanding."
What do you like about working at DirecTV?
"The bonuses able to be earned in Customer Service and the initial."
Do you have any tips for others interviewing with this company?
"Find another place to work where the company treats you like a person rather than a disposable cog in their wheel."
What don't you like about working at DirecTV?
"The supervisors attitude toward subordinates, the lack of flexibility in policy for people's lives outside of work, the decrease in pay for promotions."
What suggestions do you have for management?
"Learn that employees are people and that life happens. I lost my job for being Tardy 8 times in 11 months, all 8 times were 7 minutes or less. Stuff happens and the organization needs to be more flexible with its employees."
"It could have been better."
What do you like about working at DirecTV?
"I like the product that I worked with and the customers I dealt with."
Do you have any tips for others interviewing with this company?
"The interviewing process was great, very informative. They answered all my questions."
What don't you like about working at DirecTV?
"That they were not understanding when I needed bereavement time for my grandmother's death."
What suggestions do you have for management?
"To have a better bereavement process in place for employees."
Average Customer Service Representative Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $3 |
What do you like about working at DirecTV?
"Love the freedom to manage the time and get the job done."
Do you have any tips for others interviewing with this company?
"Yes, know your skill set and express that you are the right candidate for the job."
What don't you like about working at DirecTV?
"They are a good company, the supervisors and managers are very supportive."
What suggestions do you have for management?
"They to me do a superb job at running the company."
Average DirecTV Attributes by Customer Service Representative
Update your browser to have a more positive job search experience.
Upgrade My Browser