EarthLink: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

EarthLink Careers & Info

Current CEO: Glenn Goad

Status: Active

These days, EarthLink is an Internet Service Provider (ISP), headquartered in Atlanta, with just under two million subscribers. EarthLink provides dial-up, DSL, satellite, and cable Internet access. But in the early days of the Internet, EarthLink was a phenomenon. EarthLink was the second largest ISP in the nation after America Online, out of a national pool of approximately 4,500 ISPs.

Well into the first decade of the 21st century, EarthLink’s bread and butter remained dial-up connectivity. The company continued to purchase dial-up subscribers from companies that wanted to get out of the dial-up game. These days, the company is looking to provide premium Internet, voice and data solutions for small businesses and Enterprise companies located in the southeastern United States.

EarthLink was founded in 1994 by computer genius Sky Dayton. The company grew very rapidly. By 1996, it had 100,000 subscribers, a large number in the days before the Internet became as ubiquitous as it is today. It was a brilliant marketing scheme that fueled the company’s expansion. EarthLink made its TotalAccess software widely available via a free CD. Strategic alliances were another reason behind the company’s growth. The company’s partnership with Microsoft put EarthLink’s icon on the Windows 95 desktop.

The company retained its commitment to dial-up access long after most other subscribers were actively pursuing broadband and this proved to be its undoing. In 2002, EarthLink purchased PeoplePC, a value-priced dial-up service; the next year it was forced to reduce its workforce by 2,600 jobs as its revenues began to shrink.

EarthLink’s most ambitious play took place in 2006 when it teamed with Google in an attempt to set up public wi-fi access in Philadelphia, San Francisco, Anaheim and nine other cities. Unfortunately the financially ailing company was not able to sustain its commitment and the free wi-fi access program ended in 2008. After a major restructuring in 2007 that involved laying off half its employees, EarthLink returned to profitability.

Today, the company employs 3,000 workers who like working at EarthLink. Salaries are not high and the hours are long, but the company’s paid times off policies are liberal. Other EarthLink benefits include a 401(k) plan. The EarthLink careers track includes its sales force, its account representatives, its management and its technical support team including IT support and field representatives. Unlike some other survivors of the Internet’s Golden Age, the EarthLink culture does not dwell on its past.

What jobs pay the most at EarthLink?

Principal Engineer is the highest paying job at EarthLink at $176,000 annually.