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Fastsigns Employee Reviews for Customer Service Representative

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Customer Service Representatives at Fastsigns give their company a 2.9 out of 5.0, while the average rating for Fastsigns is 3.6, making them 22% less happy than every other employee at Fastsigns and 27% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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2.9
Average Rating
(based on 2 Customer Service Representative Review Ratings)
Customer Service Representative
in Louisville, KY

"I am a people person, working directly with the customer was very fullfilling"

What do you like about working at Fastsigns?

"Working directly with the customers and making sure that they are satisfied with the products that they receive."

Do you have any tips for others interviewing with this company?

"Stay friendly and professional at all times. Stay open minded and have a willingness to learn."

What don't you like about working at Fastsigns?

"Not all of the staff worked cohesively together on projects. Sometimes production would cut corners or change design or building aspects without contacting customer service, first."

What suggestions do you have for management?

"Keep the end result and customer satisfaction the main priority instead of cutting corners."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Burnsville, MN

What do you like about working at Fastsigns?

"helping and educating customers, serving their needs by being creative."

Do you have any tips for others interviewing with this company?

"Don't work there, this is not place where people are treated fairly, or trained well, even the customers have told me better luck."

What don't you like about working at Fastsigns?

"It is slow, boring, I feel like a misfit, don't work enough hours."

What suggestions do you have for management?

"do some team building, hold everyone accountable and share significant successes."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
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