Working at IKON Office Solutions in Novi, MI: 2 Employee Job Reviews by Real Employee working in Novi, MI Area

"IKON Professional Services is a great place to develop and hone skills in a highly focused environment."

What do you like about working at IKON Office Solutions?

"Lots of opportunity to help drive business with advanced technology solutions. I got the opportunity to really help organizations improve their value chain by making their organizations more efficient and streamline."

Do you have any tips for others interviewing with this company?

"Focus on your new business prospecting skills. Additionally, your emphasis on customer retention and service is critical."

What don't you like about working at IKON Office Solutions?

"The company was very fragmented in its direction. Ikon Professional Service's mission and vision was at odds with the commodity sales mentality of the parent organization."

What suggestions do you have for management?

"The company needs to evolve from a commodity reseller into a true value added reseller. They need to focus on enhancing their bottom line through adding high value services to their sales channel and modifying their focus to accommodate longer more complex sales cycles."