Export Coordinator

Export Coordinator

Company Profile:

Coda Logistics and Distributions specializes in frontline Ocean CFS and IPI network that provides superior distribution, transportation, and outstanding consolidation services. We focus on providing complete customer satisfaction in a timely and reliable manner.

When you join our team, you will be joining a company of seasoned industry professionals.

Job Description:

The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure an efficient operational service is provided. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Pay: $26 - $31 per hour

Benefits:

• Health insurance
  
• Dental insurance
  
• Vision insurance
  
• Paid Time Off
  
• Retirement Plan (401k)
  Roles and Responsibilities:
  Position responsibilities include but are not limited to the following:
  
  • Administration/data entry when receiving export cargo
    
  • Maintain/update customer inventory for all clients
    
  • Maintain excellent relationships with all clients
    
  • Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
    
  • Immediately report problems, operation disputes or discrepancies to supervisor
    
  • Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing
    
  • Tracking of freight and processing invoices whilst providing excellent customer service
    
  • Process data through the Company system and submit shipping information to various clients
    
  • Confirm weekly inventory reports per client
    
  • Track and review shipping status to ensure timely departure and delivery of freight
    
  • Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the DOT and OSHA guidelines
    
  • Billing of all transactions
    
  • Ensure the customer is provided excellent service throughout the export process. Including quick response to inquiries and problem resolution
    
  • Perform other duties as requested or assigned
    Job Requirements:
    
    • High School or GED equivalent
      
    • Bachelor s Degree is encouraged but not required
      
    • Minimum of 2+ years experience in an office environment
      
    • 2+ years in an Export position
      
    • 2+ years in the Logistics or Shipping Industry
      
    • Global Supply Chain knowledge helpful
      
    • Freight Forwarding and/or NVOCC experience is highly preferred.
      
    • Ability to communicate and provide great customer service
      
    • Being able to work independently and part of a team
      
    • Able to cope under pressure and meet deadlines
      
    • Outgoing and forward-thinking mindset
      
    • Excellent organizational skills
      
    • Attention to detail
      
    • Ability to multi-task and comfortable performing a wide variety of tasks