Overview:
Contract Administrator
Position Summary
The Contract Administrator is a member of HCSGs Contracts team, working within HCSG’s Legal Group, and will be involved with all aspects of HCSG’s contract process with its clients, with duties including the drafting and revising of new service agreements as well as maintenance and renewal of existing service agreements.
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities nationwide. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level.
Primary Responsibilities
- Administration of process related to the execution of HCSG’s service agreements and other related documents with its clients.
- Ensuring seamless coordination of the sales process and the contract process utilizing SalesForce.
- Coordinating with sales directors and operations to prepare and modify contracts and all ancillary documents.
- Monitoring requested changes to contracts and coordinating appropriate approvals for such changes.
- Ensuring proper execution of all documents and transition to accounts receivable and financial services teams.
- Direct interaction with clients and sales team to negotiate terms and conditions, including payment terms and indemnification provisions.
- Enforcement of contract execution process in accordance with company policy.
- Provide guidance to the operations team in contract matters such as contract requirements and interpretation.
- Provide support in collections and contract enforcement efforts including litigation and bankruptcy.
- The position is also integral to the ongoing effort to achieve best practices in the current contract administration process.
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment in Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
Qualifications
- Bachelor’s degree and 5+ years of relevant experience; J.D. or paralegal background a plus.
- Experience with Salesforce (Apttus/Conga) a plus.
- Highly organized and detail oriented and possess very strong written and verbal communication skills.
- Self-starter with the ability to thrive with minimal supervision.
- Ability and willingness to work with an internal team consisting of operations and sales personnel and negotiate with clients.
- Expertise with Microsoft Word and Microsoft Excel.
- Ability to perform at a high-level in a fast-paced environment.
- Affinity for mastering new software tools including contract management software.
- Must demonstrate ability to be able to draft, redline and negotiate amendments adjusting such pricing and unit of measurement variances.
- Must have a solid understanding of contract structures, and the ability to identify and interpret key clauses and information within a contract.
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
- Training - We take the development of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
- Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
- Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond!
- Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
- Paid - Holidays and Vacation.
- Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
- Benefits - FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans.
Why HCSG
At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
HCSG'S COMMITMENT TO DIVERSITY AND INCLUSION
HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.