Claims Adjuster - Commercial Auto (McAllen / Brownsville, TX)
Must reside within 25 miles of McAllen / Brownsville, TX. Position will necessitate a percentage of field work (on site) and desk work (remote) combined.
Job description
Responsibilities:
- Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gather facts of the loss and clearly explain the claims process
- Assess coverage, identifying and addressing potential coverage issues
- Determine liability and document the claim file with details of the claim investigation
- Communicate to applicable parties the rationale behind coverage or liability decision
- Document information obtained regarding damages and resolve within assigned authority limits
- Manage the assignment of claim to material damage for inspection and repairs
- Maintain files notes and correspondence while performing multiple task associated with a fast-paced environment
- Alert claims supervisor in the event of potential fraud, recovery escalation on the claim
Qualifications:
- 1+ years of experience in handling commercial auto bodily injury claims - preferred
- Texas All Lines Adjuster License - required upon hire
- California Adjusters license – required within 90 days of hire
- Bilingual in English and Spanish – required
- Associates degree or above - preferred
- Ability to multi-task in a fast-paced environment
- Effective communication skills and ability to clearly document and communicate the basis for decisions made
- Excellent written skill that demonstrate clear, profession and succinct communication for file documentation, internal communications and external correspondence
- Strong organization and time-management skills
- Courteous and professional telephone communications
- Ability to work in a team environment
Benefits available for full time employees: Generous paid time off package
Company sponsored medical, dental and vision plans + 401(k), cafeteria plan.
Job Type: Full-time
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Adjusting Commercial Auto - BI: 1 years (Preferred)
Language:
- Spanish (Required)
License/Certification:
- Texas Claims Adjuster License (Required)
- California Claims Adjuster License (Preferred)
Work Location: Remote