LA Fitness Employee Reviews for Operations Manager
Browse LA Fitness Reviews by Job Title →Operations Managers at LA Fitness give their company a 3.5 out of 5.0, while the average rating for LA Fitness is 3.8, making them 8% less happy than every other employee at LA Fitness and 8% less happy than every other Operations Manager on CareerBliss - the happiest Operations Managers work for Alorica.
"A terrible company to work for. Incredibly poor ethics. I was lied to in the interview about compensation and that I would essentially be a bill collector for 95% of the day. There are so many lies and shady strategies for success in this company, it's ridiculous. Literally on all levels the only thing they care about is money no matter how you get it. They fire people at their own whim without any forethought, coaching or warning. Work here only as a last resort!!"
What do you like about working at LA Fitness?
"I like the pay first and foremost, and being able to hire and fire as necessary, as well. Also, I like the mostly fun atmosphere."
Do you have any tips for others interviewing with this company?
"Make sure you are prepared to be on call and solve problems from open to close!"
What don't you like about working at LA Fitness?
"I believe the worst part of my position with the company is working in customer service. LA Fitness, overall, is not a bad company. Being the constant buffer between the demanding, unreasonable public and a company you represent but do not control is trying at best."
What suggestions do you have for management?
"I would provide more structure in areas where policies are unclear, and allow more flexibility where it is needed."
Average Operations Manager Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $3 |
| 2013 | $1 |
"I have learned a lot from LA Fitness."
Average LA Fitness Attributes by Operations Manager
"Do not work for LA Fitness unless you are completely desperate for money and a job."
What do you like about working at LA Fitness?
"The jobs are easy, and they will hire anybody. Also, you get to look at pretty co-eds all day."
Do you have any tips for others interviewing with this company?
"You will be lied to during your interview regarding how much money you will make and about the career and advancement opportunities. If they told people the truth during the interview process, the company would have a difficult time getting anybody to accept a job."
What don't you like about working at LA Fitness?
"Wow, where do I begin? Employees are treated like dirt, it's all about sales and that's it, and upper management is incompetent. People making the decisions in the corporate office have not a clue. They need to go work inside the clubs and get a clue as to what is going on and how their decisions affect employees who are dealing with the customers."
What suggestions do you have for management?
"I realize sales is the bottom line, but re-direct some focus back onto customer service and not harassing people before they become members, while they are members, and even after they are members. Also a memo to district VPs... quit cheating on your wives and treating your sales staff the way you do. Training sales needs to be completely revamped - very shady sales tactics."
"You have to be desperate to work here. Run away fast if you're recruited to work here."
What do you like about working at LA Fitness?
"I only used this job while I searched for REAL job. You are a glorified bill collector, and that is what you spend most of your day doing."
Do you have any tips for others interviewing with this company?
"This was the worst company I ever worked for. Only do it if you need the money."
What don't you like about working at LA Fitness?
"The commission structure is terrible and always changing without notice. I dislike the very unprofessional upper management, no support staff, and harassing people to pay their bill."
What suggestions do you have for management?
"I would suggest zero communication from the VPs and corporate office. They make decisions and don't communicate them down to the workers."
"The executive structure did not coincide with my expectations of professionalism."
What do you like about working at LA Fitness?
"I liked the close proximity to my residence, and the opportunity to care for my health."
What don't you like about working at LA Fitness?
"The team efforts were not coexistent. The management lacked professionalism."
What suggestions do you have for management?
"Management should have meetings to discuss improvement. The company procedures and manual should be available for a quality operation."
"LA Fitness was a good first job, not a career."
Update your browser to have a more positive job search experience.
Upgrade My Browser