Marshalls Employee Reviews for Customer Service Lead

"This is a pretty good option to express oneself on a company and hopefully it's shared with the appropriate company's representative."

What do you like about working at Marshalls?

"Management and cross-functional utilization and customer interaction."

Do you have any tips for others interviewing with this company?

"The recruiter for a job opening should not be the sole person making a decision on an internal applicant. I applied for a HR position having more than 15 years and the recuiter totally dispelled my experience but rathered focused on what my current job was at Marshalls."

What don't you like about working at Marshalls?

"I think their recruiting efforts to continuye to build internal bench strength can be more interactive, proactive and fair with respect to considering a person's total scope and depth of their career experience and what each individual brings to the table."

What suggestions do you have for management?

"Consider all internal applicants that bring comparable experience to specific job openings, particularly if a professional lost his/her job as a result of a lay-off but yet on-boarded with Marshall's and they applied for a professional job opening, don't just focus on what that person's current job position is at store level."