PetSmart Employee Job Reviews in the United States

What do you like about working at PetSmart?

"It was boring. I was not given any real responsibility."

Do you have any tips for others interviewing with this company?

"Don't settle for a position you're over-qualified for, as your qualifications will get you nowhere."

What don't you like about working at PetSmart?

"Any initiative I tried to take was squashed and put in the category of, That's not your job."

What suggestions do you have for management?

"Play more of a role with employees. Interact with them instead of ignoring them."

What do you like about working at PetSmart?

"I like helping to manage a pet care facility because, although rigorous and stressful, I provide a service that most people respect."

Do you have any tips for others interviewing with this company?

"Understand the limitations of working for a corporation the size of PetSmart. No action or behavior is ever tolerated unless outlined by their extensive guidelines regarding policy and procedure. As a result, you will never work for anyone who promotes creativity and individuality in the workplace. The problem is when you deal with living, breathing pets on a daily basis, there will most inevitably be times when you need to disregard those ridiculous policies which are only meant to maximize revenues anyway, and exercise the level of judgement to properly care for the lives of those animals you are directly responsible for."

What don't you like about working at PetSmart?

"Our labor model in the PetsHotel makes it impossible to properly care for the animals we board. We spend 95% of our allocated pet care hours on one service... day camp, which only accounts for roughly 20% of the hotel's total revenues. As a result, the dogs and cats that board with us are second class citizens and often go hours without being checked in on or taken care of due to the fact they won't allow the proper staffing to properly accommodate proper care."

What suggestions do you have for management?

"I would manage and delegate people and time better, and more effectively so, as to increase productivity and overall morale."

"Excellent learning experience, with a chance to grow and do good work."

What do you like about working at PetSmart?

"I like the chance to work in the Northeast, and to expand my knowledge supervising architects and engineers."

Do you have any tips for others interviewing with this company?

"Be yourself. While it can be a constraining place - so can any large corporation. Put your best foot forward."

What don't you like about working at PetSmart?

"I don't like the weird actions taken by corporate management, and the problems caused by the distribution management side of the company."

What suggestions do you have for management?

"Get a more stable and knowledgeable team in place on the distribution side."

"Working there was the experience of a lifetime."

What do you like about working at PetSmart?

"I like the decent benefits. The managers try their best despite following stupid rules that the big guys come up with."

Do you have any tips for others interviewing with this company?

"It's easy to get a job here. If you have trouble getting in here, you have some issues."

What don't you like about working at PetSmart?

"I don't like policies and procedures that don't make sense or waste valuable time."

What suggestions do you have for management?

"Learn how to come up with realistic policies. We want to be safe, but don't get all stupid about it. It causes your employees too much stress. There's a high turnover rate and it doesn't seem like they care."

"Company vision and reputation, relationship with supervisors/team, and appreciation for a job well done are much more important than any monetary reward."