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PetSmart Employee Reviews for Store Manager

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Store Managers at PetSmart give their company a 3.6 out of 5.0, while the average rating for PetSmart is 3.2, making them 12% happier than every other employee at PetSmart and 5% less happy than every other Store Manager on CareerBliss - the happiest Store Managers work for CashITUSA.

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3.6
Average Rating
(based on 2 Store Manager Review Ratings)
Store Manager
in Phoenix, AZ

"PetSmart is one of the greatest places I have ever worked for. The level of CARE they give their employees is amazing. I've never seen mid-level to top executives care so much about associates in all of my career. All my coworkers are happy to come to work and we never stop caring for everyone."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Store Manager
in Garland, TX

"The culture is not what it used to be. Impossible expectations with little help from senior leadership. Review process seems backwards, we write reviews on ourselves before the year has ended. Your district manager and RVP set the tone for your experience. If you are looking to lead a business, look somewhere else our priorities center on things that do not drive the business."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Store Manager

"Pets, people, and products - all under one roof."

Store Manager
in Cleveland, OH

"Watch your back!!"

What don't you like about working at PetSmart?

"I was let go from PetSmart as the store manager over a policy violation, which I admit, was my fault. I had an operations manager and a pet care manager in my store who turned out to be nothing but backstabbers!! It was not the right thing to do. I should have been given a write up first and been given the opportunity to correct the mistake, because up until that time, I was doing a very good job and was running a good store. So, I was not happy at all. The correct outcome was not done. The only good thing about the situation was that after I left, the ops manager I thought was a good, trusted member of my management team and turned out to be a whistle blowing sleazebag, was himself fired from the company shortly thereafter."

Average PetSmart Attributes by Store Manager

Company Culture
3.5
Growth Opportunities
3.5
People You Work With
4
Person You Work For
4
Rewards You Receive
4
Support You Get
3
Way You Work
3
Work Setting
3.5
Store Manager
in Westlake Village, CA

"Not what you think it is."

What do you like about working at PetSmart?

"Nothing."

Do you have any tips for others interviewing with this company?

"Don't interview."

What don't you like about working at PetSmart?

"It is all about results and not people."

What suggestions do you have for management?

"They don't listen."

Store Manager
in Lake Forest, CA

"Outstanding."

What suggestions do you have for management?

"Have fun. It's a great place to work for."

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