Working at SHI International in Somerset, NJ: 9 Employee Job Reviews by Real Employee working in Somerset, NJ Area

"It's a great workplace, but management needs to be a little more sympathetic with employees overall, they are very political and promise you a ton in front of others but deliver very little."

"I worked as an Inside Sales Representative at SHI International for fourteen months. The company taught me how to conduct B2B telephone sales and present presentations to new and existing customers. The four week training was learning how to cold call, negotiate, identify sales opportunities, create quotes in SalesCenter 2009, and keep track of opportunities in CRM Software. I would highly recommend this company to anyone who wants to be an Account Executive or Sales Representatives because I got a lot of training and my manager taught me how to deliver world class customer service."

"I have worked for SHI International for about a year and a half now, and it has been an incredibly rewarding experience. I have learned so much in this period of time, which is priceless towards my growth as a professional. SHI hires some of the best people I have ever met, which is key to a proud working environment. Great personalities run all throughout the company, which I believe are vital to success."

"Had a great time working for SHI but unfortunately the situation changed."

"It all depends on your account list you get from your district sales manager. They have an ideal client set but most of the accounts given to you aren't the "ideal accounts" they want you working. You will also struggle internally with their inside sales reps in their SMB group located in Austin, TX. You don't work with them, you compete with them. You don't have territory, you have named accounts. It's a very slow process to get ramped up and you won't see real money for a year or two."

What do you like about working at SHI International?

"Laid back, no stress in my department. Some departments have higher stress than others."

Do you have any tips for others interviewing with this company?

"If you're right out of college, SHI is a good company to build your experience. However, for someone who has experience, SHI in my opinion does not have the career growth or pay you are looking for."

What don't you like about working at SHI International?

"SHI still uses internal systems. Despite being a software reseller and tech company, SHI still uses DOS Mainframe for the sales reps to enter their orders. There is no ERP system to provide transparency among the departments. SHI sells licenses for SAP, SAS, and various business solution platforms but too cheap to utilize these systems, as a result the data and information is quite flawed."

What suggestions do you have for management?

"More synergy needed from different departments. Not enough pay incentive for employees to feel motivated or rewarded for their efforts, thus the large turnover rate."

What do you like about working at SHI International?

"Low stress, collaborative team environment, open line of communication with manager."

Do you have any tips for others interviewing with this company?

"If you're driven, creative, passionate about technology, have amazing communication skills, and are business-savy, go into sales if you want to make a lot of money."

What don't you like about working at SHI International?

"Not much room for advancement. Some departments are a dead-end with no promotions and no performance incentives unless you're in sales. The pay is low compared to industry averages, even for top performers. Employee morale is low."

What suggestions do you have for management?

"Find more innovative talent, pay employees what they're worth, offer performance bonuses, provide more advancement opportunities, offer tuition reimbursement and a management fast track program, and invest more in marketing and social media initiatives."

What do you like about working at SHI International?

"Our CEO is a hard-worker that is still involved in the everyday grind of the company"

Do you have any tips for others interviewing with this company?

"Be prepared to work-hard and put the customer first. We stress customer service, which is a good thing."

What don't you like about working at SHI International?

"Our opportunity for growth is limited. Both position wise and monetarily"

What suggestions do you have for management?

"I have nothing bad to say. One criticism is to listen to the ideas of your employees, whether they are right or wrong."

What do you like about working at SHI International?

"I don't really like much. Managgers don't know what they are doing, everyone is young and stupid so they ae hired easily. positions open up all the time which means people leave or are fired all the time."

Do you have any tips for others interviewing with this company?

"If you don't have a soul, this is your place! Go for it, all you."

What don't you like about working at SHI International?

"Micromanaged, little breathing room, horizontal not vertical movement, chaotic, not secure, I feel like a number rather than a person. And the customers treat us that way too."

What suggestions do you have for management?

"If inside sales were what pulled he numbers and money in to the business, I would not have it at all and just have a machine based purchasing system."