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Working at ShoreTel in Rochester, NY: 3 Employee Job Reviews by Real Employee working in Rochester, NY Area

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On average, employees in Rochester, NY at ShoreTel give their company a 3.4 rating out of 5.0 based on 3, whereas overall Average Rating of ShoreTel is 3.5 out of 5.0 based on 10 ShoreTel Review Ratings. The happiest ShoreTel employees in Rochester, NY are Anonymous Employees submitting an average rating of 4.1 and NOC Engineers with a rating of 3.6.

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3.5
Average Rating
(based on 10 ShoreTel Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.2
People You Work With
3.8
Person You Work For
3.6
Rewards You Receive
4.0
Support You Get
3.3
Way You Work
3.5
Work Setting
3.3
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Working at ShoreTel in Rochester, NY: 3 Employee Reviews

ShoreTel Employee

"My team was a strong, hardworking unit that made an effort to be social and helpful both in and out of the workplace. There are other departments that are not as open to the concept of teamwork, and sometimes management tends to make decisions that negatively affect teams outside of their scope."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Support Representative

What do you like about working at ShoreTel?

"I like all of my coworkers, and there is often free food."

Do you have any tips for others interviewing with this company?

"Be prepared to constantly be overpromised and underdelivered to, and be prepared to do the same to your clients. Also, be prepared to have tools that never work."

What don't you like about working at ShoreTel?

"The constant micromanagement and desire for the agents to be mindless phone jockeys."

What suggestions do you have for management?

"I would restore the open and laid back culture of the company."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.5
ShoreTel (10)

4.7 Highest Rated in this Industry is Sigma Designs (5)
2.2 Lowest Rated in this Industry is Polara Engineering (6)
3.9 Average of All Companies in this Industry (20,231)
NOC Engineer

"I had great experience"

What do you like about working at ShoreTel?

"The culture, environment & the people & I love my job."

Do you have any tips for others interviewing with this company?

"Just be yourself & you will love the culture & working enviornment"

What don't you like about working at ShoreTel?

"Not much growth opportunities & resources & learning opportunities are available."

What suggestions do you have for management?

"They should try to implement people's suggestion & provide more growth opportunities"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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