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Symantec Employee Reviews for Customer Service Manager

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Customer Service Managers at Symantec give their company a 2.5 out of 5.0, while the average rating for Symantec is 4.0, making them 46% less happy than every other employee at Symantec and 44% less happy than every other Customer Service Manager on CareerBliss - the happiest Customer Service Managers work for General Motors.

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2.5
Average Rating
(based on 1 Customer Service Manager Review Rating)
Customer Service Manager
in Milpitas, CA

"I joined during a merge, so it is hard for me to give a complete review of how things are "normally." However, while I was a part of this company there were many personnel changes, but the overall day to day seemed relatively unaffected. Communication is often an issue at this company with some team leads but others on the team who work beneath the team leads who have been with the company longer are always willing to help out when needed. However, you will need to pick things up quickly in this position as many members of staff are understandably too busy to teach you the same thing over and over again."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
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