On average, employees in Murfreesboro, TN at Verizon Wireless give their company a 1.3 rating out of 5.0 based on 6, whereas overall Average Rating of Verizon Wireless is 3.9 out of 5.0 based on 1024 Verizon Wireless Review Ratings. The happiest Verizon Wireless employees in Murfreesboro, TN are Anonymous Employees submitting an average rating of 3.8.
"Good company, current location does not value its employees."
"We were told to do our jobs and if there was a problem with the computers then to keep the customer happy until the computers worked again. At the same time we were to be on and off the phones within 5 minutes giving very little time to actually help the customers with more than basic troubleshooting."
What do you like about working at Verizon Wireless?
"I like helping people and the coworkers I work with."
Do you have any tips for others interviewing with this company?
"Don't do it . Apply at a company that cares about the employees."
What don't you like about working at Verizon Wireless?
"The customers run the show. They control the raises and the firings."
What suggestions do you have for management?
"Ensure work satisfaction through fair labor and assessment guidelines and policies."
"This was a great job that offered career progression. I relocated to Burbank, CA and was unable to secure a transfer with the company."
What do you like about working at Verizon Wireless?
"The supervisors and management had an open door policy and were great to work with. The health and dental benefits were outstanding."
What don't you like about working at Verizon Wireless?
"The job was sometimes very routine. I handled a high call volume of inbound calls. I provided customer service in topics, including bill review, troubleshooting, customer retention, and explanations of price plans and services."
What suggestions do you have for management?
"Management, overall, was very productive and informative. Verizon Wireless normally promotes from within, so the management was very informative."
"Verizon Wireless is an okay place to work. There are some areas that definitely need work."
What do you like about working at Verizon Wireless?
"I like the opportunity for advancement."
What don't you like about working at Verizon Wireless?
"I dislike scheduling and day-to-day work life."
What suggestions do you have for management?
"Incorporate more time off for employees, more flexible schedules, and cross-training for a break from day-to-day monotony."
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