Working at Welk Group in Vista, CA: 1 Employee Job Reviews by Real Employee working in Vista, CA Area

"The knee jerk management style is the downfall of this group. It didn't take a rocket scientist to see they can't get out of their own way. Throwing large sums of money on things that could wait (the big "taking responsibility, road map and volunteering for a group" whatever it was called. C'mon if you are so broke 6 months later that financial crisis was the death nell, you DIDN'T have the money 6 months before to be paying a consultant for such a big program! VERY expensive holiday party? Geesh!) when other things need financial attention. The games and contests, oh puhleeze! Stop the Rah-rah stuff, it wastes time. The letting go of employees for really shortsighted reasons, then spending tons of trainer time and money to only hire people all over again of whom a large percentage you will let go. Get smart, you invest a lot of money into these trainees. Your TRAINERS are GREAT by the way. Don't nit pick some score you designed a metric around. Let people grow, build relationships with owners. I did and it makes a BIG difference for the social and referral reputation of a Time Share company. You NEED that! I personally know some really qualified reps who walked because of your management. It's not an easy job being an Owner Services Agent. By the time someone walks they have a TON of knowledge that helps YOU. These aren't people parking at their first job. These are people who deal with shifts, absentee SUPERVISORS, tons of changes which have to be shared with owners when they call. This takes on your feet talent and finesse. Don't let a person like that get away because they don't qualify up exactly the way you want everyone to train up like. It's June, the big push is coming, I hope you are not screwing with temps again, who are NOT told this is PROBABLY a temp job. Vs. letting them if they are good enough, they may stay on. Some of these people are desperate for work, to let them think that is WRONG. STOP making finically dumb decisions."