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Best Buy Employee Reviews for Customer Solutions Manager

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Customer Solutions Managers at Best Buy give their company a 4.4 out of 5.0, while the average rating for Best Buy is 3.8, making them 15% happier than every other employee at Best Buy and 2% less happy than every other Customer Solutions Manager on CareerBliss - the happiest Customer Solutions Managers work for Best Buy.

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4.4
Average Rating
(based on 5 Customer Solutions Manager Review Ratings)
Customer Solutions Manager
in Skokie, IL

"Best Buy was a great place to work that always lived by the company values."

What do you like about working at Best Buy?

"Best Buy was a great place to work and learn about business trends, business acumen, P&L, and customer satisfaction standards. The company prides itself on development in all levels of the organization. No matter what your goal with Best Buy or life was, this company always supported you with the tools needed to obtain those goals."

Do you have any tips for others interviewing with this company?

"Be ready to learn a lot of information through an extensive training process."

What don't you like about working at Best Buy?

"Opening up at midnight the day after Thanksgiving was hard for myself and my family."

What suggestions do you have for management?

"Continue to explore new options and being innovative against the fast growing online competition."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Solutions Manager
in Germantown, MD

What do you like about working at Best Buy?

"The amazing people that I meet on a daily basis and the chance to move up."

Do you have any tips for others interviewing with this company?

"Be very professional and ready to extend the interview on your own terms. The interview questions tend to be very dry."

What don't you like about working at Best Buy?

"The hours. Working every weekend and holiday does not fit well with family life."

What suggestions do you have for management?

"Continue on the current course. Success is near despite what outsiders say."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Solutions Manager Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $4
Customer Solutions Manager
Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 4.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Customer Solutions Manager

"It is a challenging and rewarding position with the opportunity to work with great people and advance your career."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.5 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Average Best Buy Attributes by Customer Solutions Manager

Company Culture
4.2
Growth Opportunities
3.8
People You Work With
4.9
Person You Work For
4.5
Rewards You Receive
4.6
Support You Get
4.1
Way You Work
4.5
Work Setting
4.6
Customer Solutions Manager
in Paramus, NJ
Person You Work For 3.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 2.7 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 2 / 5
Company Culture 3.1 / 5 Way You Work 4.7 / 5
Customer Solutions Manager

What do you like about working at Best Buy?

"It was fast paced! I excel under pressure. I liked been able to coach and train others to perform better. I learned how someone learns and tailored my coaching to that so it was easy for them."

Customer Solutions Manager
in Orange, CT

"Best Buy needs help with keeping people."

What do you like about working at Best Buy?

"Salary."

What don't you like about working at Best Buy?

"Do not care about associates. They want you to give up your life for them."

What suggestions do you have for management?

"Stay on top of your business."

Customer Solutions Manager

What do you like about working at Best Buy?

"I loved the atmosphere, and the ability to manage over 100 employees. Technology is my sweet spot, so I was definitely comfortable with my level of product knowledge."

What don't you like about working at Best Buy?

"The hours are very up and down. There are essentially no holidays, and the pay for the amount of time worked was not acceptable."

Customer Solutions Manager
in Watertown, MA

"Great place to start my career!"

What do you like about working at Best Buy?

"I love interacting with people, both customers and employees alike."

Do you have any tips for others interviewing with this company?

"A genuine love of speaking to people, hard work and patience are required to succeed with Best Buy. If you require these skills, you will love it."

What don't you like about working at Best Buy?

"At times, there are too many people that you report to, all who have their separate agendas. At times, the priorities can get confusing depending on who you speak with."

What suggestions do you have for management?

"Align management policies and strategies towards fewer goals, so that the proper focus and execution can be carried out."

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