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Working at Comcast in Manassas, VA: 5 Employee Job Reviews by Real Employee working in Manassas, VA Area

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On average, employees in Manassas, VA at Comcast give their company a 1.2 rating out of 5.0 based on 5, whereas overall Average Rating of Comcast is 3.9 out of 5.0 based on 934 Comcast Review Ratings. The happiest Comcast employees in Manassas, VA are Junior IT Specialists submitting an average rating of 3.3 and Senior Account Executives with a rating of 2.9.

31%
42%
20%
6%
0%
3.9
Average Rating
(based on 631 Comcast Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
3.8
Support You Get
3.9
Way You Work
4.0
Work Setting
4.0
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"I have worked for Comcast since 2006 in various roles within the company. The company has an excellent benefits package along with other perks like discounted rates on services. I have found to be compensated well for the work that I do, receiving yearly raises and feedback on my performance from management."
Posted 10 years ago in Westland, MI

Working at Comcast in Manassas, VA: 5 Employee Reviews

Junior IT Specialist

What do you like about working at Comcast?

"The benefits are pretty good as well as the team I currently work with."

Do you have any tips for others interviewing with this company?

"Prepare to do your best with what you have to help your customers."

What don't you like about working at Comcast?

"Certain processes can cause the customers we support to wait."

What suggestions do you have for management?

"I would say to increase customer service to complete tasks more effectively."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Account Executive

"6 years of loyalty & high performance wasn't good enough"

What do you like about working at Comcast?

"the diversity, satisfaction, & ability to help those in need"

Do you have any tips for others interviewing with this company?

"be yourself, but be prepared for a constantly changing, no notice, internally unorganized communications company"

What don't you like about working at Comcast?

"the way they tie the hands of it's employees when there are #s & goals to meet monthly, the constant turnover in management above supervisors, but below the President"

What suggestions do you have for management?

"give employees more notice b4 making changes that will affect their finances, & their ability to provide superior customer service, listen more to the employees in the trenches, front facing, or call center employees, provide employees more tools & resources to better assist customers in a more timely manner, give supervisors more time to work with their employees under their direct supervision without forcing the sup to decide what is more of a priority, provide more transparency in communication between internal departments"

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.9
Comcast (934)

4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Customer Retention Manager

"Very direct and informative"

What do you like about working at Comcast?

"I have a passion for helping people(both internal & external). I enjoys motivating and coaching my employees to reach their goals."

Do you have any tips for others interviewing with this company?

"The best tips I can give is to learn how to adapt to changes quickly."

What don't you like about working at Comcast?

"There is nothing that I don't like about Comcast. Comcast has giving me the opportunity to be the best I can be."

What suggestions do you have for management?

"The only suggestions that I have for management is to continue to promote employee within the company."

New Build Representative

What do you like about working at Comcast?

"The pay, the unexpected assignments and situations."

Do you have any tips for others interviewing with this company?

"Be sure you understand thoroughly what position you want and what will be required of you and what will be require of the managers over you."

What don't you like about working at Comcast?

"The unorganized planning methods, unclear directions, and the harassment."

What suggestions do you have for management?

"They've already done it, Downsize on the employees that were not operating productively."

Customer Account Executive

What do you like about working at Comcast?

"I love being the first contact for some of the customers"

What don't you like about working at Comcast?

"I didn't like my first schedule."

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