HCTec Employee Job Reviews in the United States

"I have worked for HCTec for just over 4 years now. They are a strong company, one which has morphed in several ways to improve services to their customers while trying to support their contract and FT staff. The downside is that there has been a moderate amount of turnover with recruiters which is concerning from a consultant perspective. Personally, I have had very little interaction with HCTec unless initiated by me (usually due to a concern), their follow up can be slow. Sadly, they do not have any form of reward or recognition platform in place that I am aware of, something I would suggest they try. Outside of these criticisms, they have treated me right and have been a good company to work for with a decent benefits package and a 401k match. Because I am a contractor, the bulk of my experience with this employer was with the company I was contracted to, not HCTech itself. The experience from my contract was without doubt, very rewarding, and fulfilling. I would contract with them again if asked."

"No training; no opportunity to advance. Stressful at times. Took the job because it was the only one I could find & I did it previously for a short time years ago, & quickly remembered why I hated it so back then. You’re expected to be on the phone all the time, no opportunity to research problems at all in order to really help the customers. It’s termed a service desk but operated like a call center. You’re just a low-paid phone monkey, basically."

"Awesome company to work for. Benefits are excellent and the people are wonderful. Any issues I have had have been taken care of right away. Any questions have been answered the same day. I appreciate the team work this company displays and morals it lives by. I am very grateful to have such a great opportunity to be working for them."

"Very helpful recruiters, but quite a bit of confusion internally with their management. W-2 employees are not privy to a "bench" policy, which makes your job security and earnings anxiously unstable. They fail to disclose this in the contract, so be sure to ask questions. Overall they are a decent organization, but have plenty of room for improvement."

"Excellent Opportunity for great work for HCTec customers"

What do you like about working at HCTec?

"Did what they said they would; threw a great party for new hires."

Do you have any tips for others interviewing with this company?

"Bring project plans; they move fast and will hire quickly"

What don't you like about working at HCTec?

"Personal expenses (phone costs) weren't stated; no 401K plan is available."

What suggestions do you have for management?

"Offer bench-time security for CHS projects (or when customer waits or suspends projects)"