6 Account Liaison Reviews
Account Liaisons give their job an average rating of 2.9 out of 5.0. The Account Liaisons happiest with their jobs are employed by HCR Manor Care with an average rating of 4.5 while the Account Liaisons least happy with their jobs work for Apria Healthcare with an average rating of 1.4.
Submit a ReviewWhat do you like about working at Apria Healthcare?
"I could not find one positive working for Apria Healthcare."
Do you have any tips for others interviewing with this company?
"Please do your research on this company prior to even applying for any position with them. If I would have done so, I would have found that harrassment and poor management are common nationwide within this company. Also, be sure to ask questions about whether or not the company is flexible for personal events including family needs or licensing needs, such as CEUs."
What don't you like about working at Apria Healthcare?
"Quoted from a previous review: The management needs to be trained in employee relations, to treat the staff equal, to tell the staff and mean it when they do a good job. When employee issues are brought to the attention of a supervisor etc they need to be addressed, resolved and not just told it will be looked into and nothing is done. The management at my branch was EXTREMELY POOR; little to no experience in managing. Management did not have a customer first attitude and behaved as if customer needs were an inconvenience to our office. The clinicians employed at our branch had poor attitudes and treated our customers and patients very poor. We had many complaints but again management did nothing to fix the problem. Due to these attitudes it was a hostile work environment and there was constant bickering among ALL staff. Lastly, I was pregnant at the time I put in my resignation and prior to my making the decision to leave I was harrassed due to my pregnancy. I was a high risk pregnancy and required regular appointments every 2 weeks and was hospitalized for a short period and for this I was repremanded and threatened that action would be taken if I did not comply with their needs to have me in the field regardless of my physical state. It was disgusting. My husband and I decided that the stress their harrassment was causing me was not worth harming my pregnancy so I left after finding HR would not help me with my situation even after receiving a letter from my physician. Lastly, I know that Apria was sending nonclinicians to complete patient set ups when it should have been licensed clinicians working with these patients and they also sent clinicians across state lines to complete patient set ups even if they were not licensed in that state. Tisk Tisk Tisk..."
What suggestions do you have for management?
"Learn your job and listen to your employees. Also, customers come first; even when inconvenient to you. And for the management at the office I was employed at get a backbone, follow through on things you promise to your staff, get off your butt and get into the field instead of hiding behind your desk while the business in your market suffers and study up on techniques that make a good manager and build a strong staff. Until you begin doing these things or higher management realizes how unreliable you are, the market in this area will continue to flounder."
Do you have any tips for others interviewing with this company?
"You need to have the abliliy to comfort friends and family members of dying loved ones. Hospice is usually a last resort for families and they are exhausted from caregiving to their loved one and they are burned out. It takes a geat deal of hand holding for the patients and families."
What don't you like about working at Heartland Hospice?
"There was not enough time in the day to get the quality of care I expected of myself done. No sales budget available! No trained manager in marketing. No resource."
What suggestions do you have for management?
"They need to treat their staff better and offer more benefits to retain them. Thee is such a great turnover there its difficult to find a credible resource."
Account Liaison Career Rating Comparison
Please give us a one liner to describe this review.
"Excellent"
What do you like about working at HCR Manor Care?
"I like working with my clients as well as my patients."
Do you have any tips for others interviewing with this company?
"Make sure you are organized, a go getter and dont take rejection personal."
What don't you like about working at HCR Manor Care?
"Theres no career advancement."
What suggestions do you have for management?
"Give employees more career opportunities."
Please give us a one liner to describe this review.
"Despite my limited time at Heartland, they do outstanding work for their patients."
What do you like about working at HCR Manor Care?
"The fact that we were helping patients and their families cope with end of life issues."
What don't you like about working at HCR Manor Care?
"Limited access to making serious bonus and commission."
What suggestions do you have for management?
"Less micro management."
Please give us a one liner to describe this review.
"Verizon is NOT a good company to work for unless you are upper management or sales."
What do you like about working at Verizon Wireless?
"The benefits package was pretty good."
What don't you like about working at Verizon Wireless?
"I dislike the lack of respect by upper management. You were treated as if you were in high school, and not given the ability to perform your job successfully without several barriers you had to try and overcome."
What suggestions do you have for management?
"Be more flexible and be more open and willing to listen to employees about what they need to perform their jobs successfully."
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